Top Tech Jobs & Startup Jobs in Manchester

The Customer Experience Specialist at Xero provides 24/7 support to users, assisting small business owners, bookkeepers, and accountants with their queries. The role involves using Salesforce for case management, ensuring customer satisfaction, managing inquiries through to resolution, and participating in proactive customer engagement campaigns.

The Senior Product Manager at SeatGeek will manage a diverse portfolio of product initiatives, define product strategies, lead feature development, and collaborate cross-functionally to enhance user experience. The role involves advocating for product features, maintaining client relationships, and mentoring team members, all while prioritizing data-backed decision making.

The Senior Underwriter focuses on Technology E&O and Cyber, developing strategy, underwriting risks, providing training, ensuring compliance, pricing analysis, and managing broker relationships. The role demands technical expertise and involves reporting and field marketing in compliance with legal standards.

As an MI Insights Analyst, you will utilize your analytical skills to gather and transform customer contact data into insightful MI reports. You'll collaborate with various teams to improve processes, coach peers, and ensure data integrity in a hybrid work environment.

The Customer Experience Lead at Bupa is responsible for analyzing and improving customer experience within the healthcare service. This involves supporting remote services, enhancing customer journeys, maintaining relationships with suppliers, and collaborating with senior leadership on strategic initiatives. Key tasks include overseeing Business Continuity Plans and ensuring compliance with customer service objectives.

The Customer Underwriting Advisor will engage with customers to assist with health insurance eligibility, claims processing, and provide necessary information throughout their claiming journey, ensuring all inquiries and documentation are handled efficiently and communicated clearly.

As a Staff Software Engineer at Engine by Starling, you will lead multiple projects, enhance technical processes, and collaborate closely with stakeholders to deliver innovative solutions. Your role involves coding in Java, contributing to a SaaS platform, and coaching team members. The work environment is fast-paced and values ownership and innovation in fintech.

The Third-Party Brand Executive at size? will manage marketing campaigns and third-party brands to enhance brand presence and drive commercial outcomes. Responsibilities include planning, executing campaigns, managing budgets, and collaborating with marketing teams to maintain brand standards while developing strong external partnerships.

As a Business Analyst, you will lead the requirements gathering and documentation process while collaborating with stakeholders and Product Managers to drive Agile delivery. Your focus will be on ensuring quality delivery of business initiatives that align with the JD strategy, while also promoting best practices within the BA community.

As an IT Apprentice, you'll support the technical team with customer queries, manage your own ticket queue, assist in incident management, and contribute to continuous service improvements while gaining hands-on experience in a supportive learning environment.

The Enterprise Account Executive is responsible for identifying and winning new business in the enterprise and corporate mid-market sectors, specifically selling multi-cloud services. This includes managing the sales cycle, developing relationships with clients, and overseeing project delivery while maximizing ANS products and services.