Top Tech Jobs & Startup Jobs in Manchester

The Customer Experience Specialist at Xero provides 24/7 support to users, assisting small business owners, bookkeepers, and accountants with their queries. The role involves using Salesforce for case management, ensuring customer satisfaction, managing inquiries through to resolution, and participating in proactive customer engagement campaigns.

The Senior Product Manager at SeatGeek will manage a diverse portfolio of product initiatives, define product strategies, lead feature development, and collaborate cross-functionally to enhance user experience. The role involves advocating for product features, maintaining client relationships, and mentoring team members, all while prioritizing data-backed decision making.

The Senior Underwriter focuses on Technology E&O and Cyber, developing strategy, underwriting risks, providing training, ensuring compliance, pricing analysis, and managing broker relationships. The role demands technical expertise and involves reporting and field marketing in compliance with legal standards.

As a Senior Administrator, you will manage office operations, maintain filing systems, handle correspondence, compile production reports, assist with financial tasks, maintain databases, support HR functions, and ensure regulatory compliance within a manufacturing environment.

The Head of IT Support will oversee the IT service desk and system management, drive continuous improvement, manage escalated support issues, and analyze performance metrics to enhance IT effectiveness. The role requires strategic planning and excellent customer service skills to ensure alignment with business needs and targets.

This Senior Network Engineer role focuses on developing and delivering DWDM and Optical services. Responsibilities include interpreting business requirements, creating design documents, and addressing complex DWDM network issues. Candidates should have expertise in optical engineering and experience with transmission networks.

The SAP IBP & PP Solution Expert will implement SAP solutions for demand and supply planning while providing IT support for incidents and ensuring adherence to company standards. This role requires collaboration with business teams to translate requirements into SAP configurations, conduct testing, and contribute to data migration and training efforts.