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Top IT Support Jobs in Manchester

3 Days Ago
Manchester, UK
Mid level
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software
As an IT Support Specialist at Xero, you will provide customer service and support to internal users. Responsibilities include handling support tickets, diagnosing issues, managing user access, coordinating with vendors, contributing to support documentation, and ensuring service standards are met.
Top Skills: Active DirectoryAppleGoogle SuiteWindows
5 Days Ago
Manchester, UK
Mid level
Mid level
Fashion • Sports • Wearables
The Head of IT Support will oversee the IT service desk and system management, drive continuous improvement, manage escalated support issues, and analyze performance metrics to enhance IT effectiveness. The role requires strategic planning and excellent customer service skills to ensure alignment with business needs and targets.
Top Skills: It
13 Days Ago
Remote
Manchester, UK
Mid level
Mid level
Fashion
The IT Technical Support Analyst at Kontoor Brands will provide second-level technical support to users, manage help desk tickets, develop user documentation, lead hardware refresh projects and stay updated with new technologies. The role emphasizes customer service and collaboration within the IT team to enhance service delivery.
Top Skills: LinuxmacOSWindows
4 Days Ago
Remote
Manchester, UK
Junior
Junior
Cybersecurity
As a Technical Support Tier II, you'll troubleshoot Tier 2 technical issues affecting customers, provide support via calls, and assist with CI/CD integrations and Extended Access Management. You'll also mentor junior staff and engage in problem solving to improve customer experience.
Top Skills: AWSDockerKubernetesLinuxOktaRest ApiUnixWindows
15 Days Ago
Remote
Manchester, UK
Junior
Junior
Cloud • Enterprise Web • Information Technology • Security • Software
In this role, you will troubleshoot Tier 2 technical issues for customers, assist in resolving both routine and novel problems related to 1Password's products, and mentor junior staff. Responsibilities include managing customer inquiries, diagnosing issues, and collaborating with different teams to improve service.
Top Skills: AWSDockerKubernetesOkta

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