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Top Tech Support Jobs in Manchester

Reposted YesterdaySaved
In-Office
Manchester, UK
Junior
Junior
Artificial Intelligence • Big Data • Cloud • Software
As a Technical Support Engineer, you will provide Tier 1 and Tier 2 support for clients, manage tickets, and handle Microsoft ecosystem issues.
Top Skills: Active DirectoryAutotaskConnectwiseJIRAMicrosoft 365Microsoft Entra IdMicrosoft IntuneMicrosoft Power PlatformServicenowSolarwindsTcp/IpWindows 10Windows 11Windows Server
Reposted 4 Days AgoSaved
In-Office
Manchester, UK
Entry level
Entry level
Cloud • Information Technology • Consulting
As a 1st Line Support Engineer, you will provide technical support, diagnose issues, manage incident resolutions, and ensure customer satisfaction.
Top Skills: Cisco RoutersDraytekIt Service Management (Itsm) ToolsMS Office
Reposted 5 Days AgoSaved
In-Office
Manchester, UK
Entry level
Entry level
Industrial • Manufacturing
Provide technical support to customers for logistics and automation systems, coordinating incident resolution, monitoring systems, and maintaining communication with stakeholders.
Top Skills: Incident Management Tools
9 Days AgoSaved
In-Office
Manchester, UK
Mid level
Mid level
Robotics • Analytics • Energy
Provide technical support for ABB drive products, assist customers with inquiries, maintain data records, and ensure customer satisfaction with service delivery.
Top Skills: It SkillsVariable Speed Drive Systems
2 Hours AgoSaved
Remote
Manchester, UK
Mid level
Mid level
Software
The Technical Support Engineer provides advanced support for customers using Magnet Forensics software, collaborating with internal teams to improve service quality and maintain account health.
Top Skills: Azure DevopsCRMGitJIRAMagnet AutomateMagnet OneMagnet ReviewNetworkingSaaSSalesforceSecurityService CloudTicketing SystemsVirtualization
5 Hours AgoSaved
Manchester, UK
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.
Top Skills: Customer Service TechnologiesEmail PlatformsInternet Browsers
10 Hours AgoSaved
Remote or Hybrid
Manchester, UK
Senior level
Senior level
Fintech • Analytics • Financial Services
As a Senior Technical Support Analyst, you'll resolve complex technical issues in cloud applications, focusing on Microsoft SQL Server expertise, client interactions, and cross-functional collaboration.
Top Skills: AzureInternet Information ServicesJira Service ManagementMicrosoft Sql ServerNew RelicServicenowSql ProfilerSql SentrySql Server Management StudioT-SqlUptrendsWindows ServerZendesk
Reposted YesterdaySaved
Remote
Manchester, UK
Mid level
Mid level
Machine Learning • Software
The Technical Support & Integrations Manager will bridge technical teams and customers, manage relationships with partners, provide documentation, and ensure integration quality for hotel tech solutions.
Top Skills: HubspotJSONOta XmlPostmanRest Api
Reposted YesterdaySaved
Remote
Manchester, UK
Mid level
Mid level
Information Technology • Security • Software
Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.
Top Skills: Install SwitchesLinuxmacOSWindowsPowershellWindows Group PolicyWindows Servers
Reposted 2 Days AgoSaved
Manchester, UK
Senior level
Senior level
Cloud • Software
As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, document problems, collaborate with engineering, provide root cause analysis, and manage critical customer issues, while continuously learning about Redis software and related technologies.
Top Skills: Cloud-Based EnvironmentsContainer OrchestrationKubernetesLinux/UnixNoSQLRedis Enterprise SoftwareTcp/Ip
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Reposted 2 Days AgoSaved
Manchester, UK
Senior level
Senior level
Information Technology • Software
As a Technical Support Engineer at Redis, you will troubleshoot complex software issues, collaborate with teams for solutions, and provide expertise in deploying Redis software across various environments. You'll advocate for customer needs and continuously learn in this dynamic role.
Top Skills: CloudKubernetesLinuxNetworkingNoSQLRedisTcp/IpUnix
12 Days AgoSaved
In-Office or Remote
Manchester, UK
Mid level
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Unified Assurance and Analytics. Resolve technical issues, develop automation, and document resolutions. Collaborate with engineering to enhance products.
Top Skills: BitbucketClickhouseDockerGitIcmpJavaJIRAJmapJstackKubernetesLinuxNeo4JNetconfPostgresPythonRest ApisSalesforceShellSnmpSshSvnSyslogTcpdumpTelemetryTl1
21 Days AgoSaved
In-Office
Manchester, UK
Senior level
Senior level
Design
The Technical Support Engineer will resolve product issues, improve reliability, assist customers, and manage technical information within the Caterpillar fleet.
Top Skills: Caterpillar Computer SystemsMicrosoft AccessExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
15 Days AgoSaved
Remote or Hybrid
Manchester, UK
Senior level
Senior level
Big Data • Cloud • Security • Software • Cybersecurity
The Sr. Manager of Technical Support leads a team to provide exceptional support for cybersecurity products, ensuring operational excellence and customer satisfaction. Responsibilities include team development, process optimization, and collaboration with product and engineering teams.
Top Skills: Ai AgentsConfluenceCybersecurityGainsightIdsJira Service ManagementNdrSaaSSalesforce Service CloudSlackZendesk
Reposted 19 Days AgoSaved
Manchester, UK
Junior
Junior
Artificial Intelligence • Information Technology • Software
The Technical Support Engineer will troubleshoot technical issues for customers, educate them on the product, and collaborate with developers on product improvements.
Top Skills: Ci/CdGitGitProgramming LanguagesVs Code
Reposted 21 Days AgoSaved
Manchester, UK
Mid level
Mid level
Software
Provide end-to-end technical support and bug resolution for customers, analyze user feedback, and collaborate with teams to meet customer needs.
Top Skills: C++GitJavaJIRAKotlinObjective-CSlackSwiftZendesk
22 Days AgoSaved
Manchester, UK
Senior level
Senior level
Travel
Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.
Top Skills: DatadogSalesforceSentrySumo Logic
23 Days AgoSaved
Manchester, UK
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.
Top Skills: Technical Support
Reposted 21 Hours AgoSaved
Remote
Manchester, UK
Mid level
Mid level
Database • Analytics
The Technical Support Engineer will assist customers by providing support for ClickHouse products, develop solutions, and collaborate with teams. The role requires excellent customer service and technical knowledge in databases and cloud technologies.
Top Skills: AWSAzureClickhouseGCPKafkaKinesisRabbitMQSparkSQL
Reposted 23 Days AgoSaved
Remote
Manchester, UK
Entry level
Entry level
Other
The Technical Support Analyst provides initial customer support for BeyondTrust products, documenting and resolving incidents while collaborating with a team.
Top Skills: It Network AdministrationMicrosoft Os
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