Top Tech Support Jobs in Manchester

As a Technical Support Specialist, you will provide technical assistance to customers, troubleshoot complex issues, mentor junior staff, and contribute to knowledge development in a collaborative environment.

As a Technical Support Engineer at CrowdStrike, you'll resolve customer issues with cloud technologies, provide support across platforms, and document feedback, ensuring a high level of customer satisfaction.

The Technical Support Specialist will troubleshoot technical issues with connected smart home systems for end customers, documenting interactions and providing solutions. The role requires at least 2 years of experience with control systems and strong communication skills.

The Technical Support Engineer will provide onsite technical support, manage equipment checks, handle incident escalation, and assist in network equipment installation.

Lead and develop US technical support while co-owning Philippines operations to deliver 24/5 support. Manage escalations, partner with Engineering/Product, standardize triage workflows, improve SLAs, leverage observability/tools, and advocate for customers across enterprise integrations and ERP/SSO systems.

As a Technical Support Engineer, you will troubleshoot and resolve complex software issues, provide customer support, and collaborate with engineering teams while working with Redis Enterprise software in cloud or on-premise environments.

As a Technical Support Engineer, you'll maintain communication with customers, provide support for applications, monitor systems, and travel to client sites as needed. Key skills include communication, logical thinking, and multitasking in a fast-paced environment.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.

Provide customers with post-sales technical support for Genomics products, including troubleshooting and developing technical resources.

The Technical Support Associate provides first-line support to enterprise customers, resolving platform issues while documenting solutions and escalating complex cases. This role emphasizes communication and collaboration with team members, requiring strong analytical skills and a proactive attitude towards learning.

The Senior Analyst Technical Support is responsible for planning and implementing complex automation systems, providing technical support, and developing training for product lines across Europe.

The Senior Analyst Technical Support role involves planning and installing complex automation systems, providing technical support, troubleshooting, and training for product lines across Europe.

The Senior Analyst Technical Support will implement large automation projects, provide technical support, diagnose complex equipment issues, and conduct training.

The Technical Support Engineer provides high-quality support to Ketch customers, resolves technical issues, and partners with Professional Services on implementations.

This role involves providing post-sale technical support, troubleshooting issues, documenting solutions, and mentoring junior engineers.

The Technical Support Engineer I provides post-sales support to customers, resolving technical issues, improving processes, and documenting solutions. This role requires strong technical knowledge in IT and cybersecurity.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

The Technical Support Analyst provides technical support and solutions for Objectif Lune's software, ensuring excellent customer service and case management while troubleshooting issues and maintaining product knowledge.

The role involves providing advanced technical support for contact center software, mentoring colleagues, managing cases, and ensuring customers receive effective resolutions. Expertise in networking and various technologies is essential.

The Senior Technical Support Engineer resolves complex customer issues, conducts root cause analysis, mentors team members, and partners with engineering to improve products and support effectiveness.

Serve as the highest technical escalation for Support, diagnose and reproduce complex integration and workflow issues, partner with Engineering, improve escalation processes, and directly support enterprise customers across procurement, ERP and identity integrations.