Top Tech Support Jobs in Manchester

As a Technical Support Voice Specialist at Cognigy, you will provide technical support primarily focused on voice-related issues. Your responsibilities include troubleshooting technical problems, collaborating with cross-functional teams, and continuously improving voice systems to enhance user experience and satisfaction.

The Technical Support Tier II role provides customer support for integrating 1Password, resolving technical issues, and collaborating with internal teams to enhance service delivery.

The Technical Support Engineer provides frontline technical support to customers using Magnet products through various communication channels, ensuring exceptional service and timely issue resolution while collaborating with teams.

The Senior Engineer in IT Client Systems Management leads complex projects, providing expert advice on system issues and ensuring optimal application performance. Responsibilities include mentoring junior staff, managing technical documentation, analyzing KPIs, and overseeing both routine operations and emergency support.

The Senior Support Engineer at GitLab will engage with customers to troubleshoot issues, collaborate with internal teams to enhance product features, and draft documentation based on user interactions. This role involves technical support of GitLab implementations, responding to support tickets, and contributing to system enhancements through coding and testing.

Lead and manage technical support operations, improving systems and workflows across teams. Responsible for project execution and mentorship in a dynamic SaaS environment.

As a Senior Technical Support Engineer at Semgrep, you will engage with customers to analyze, reproduce, and resolve complex technical issues. You will manage support tickets, contribute to technical documentation, and lead improvements in support operations while collaborating with internal teams.