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Top Tech Support Jobs in Manchester
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Technical Support Engineer, you will resolve customer issues, provide technical expertise, manage escalations, and document solutions, while ensuring customer satisfaction in a fast-paced environment.
Top Skills:
Api TechnologiesCrowdstrike Falcon PlatformEdr Event LogsIbm QradarLinuxPostmanQuery LanguagesRegexRestSentinelSiem SolutionsSplunkSwaggerWindows
Artificial Intelligence • Big Data • Cloud • Software
As a Technical Support Engineer, you will provide Tier 1 and Tier 2 support for clients, manage tickets, and handle Microsoft ecosystem issues.
Top Skills:
Active DirectoryAutotaskConnectwiseJIRAMicrosoft 365Microsoft Entra IdMicrosoft IntuneMicrosoft Power PlatformServicenowSolarwindsTcp/IpWindows 10Windows 11Windows Server
Industrial • Manufacturing
The Technical Support Engineer role involves providing prompt technical support for logistics systems, maintaining customer communication, and monitoring business-critical applications while ensuring service quality.
Top Skills:
Incident Management Tools
Information Technology • Security • Software
Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.
Top Skills:
Install SwitchesLinuxmacOSWindowsPowershellWindows Group PolicyWindows Servers
Machine Learning • Software
The Technical Support & Integrations Manager will bridge technical teams and customers, manage relationships with partners, provide documentation, and ensure integration quality for hotel tech solutions.
Top Skills:
HubspotJSONOta XmlPostmanRest Api
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Unified Assurance and Analytics. Resolve technical issues, develop automation, and document resolutions. Collaborate with engineering to enhance products.
Top Skills:
BitbucketClickhouseDockerGitIcmpJavaJIRAJmapJstackKubernetesLinuxNeo4JNetconfPostgresPythonRest ApisSalesforceShellSnmpSshSvnSyslogTcpdumpTelemetryTl1
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer aids customers in utilizing Ciena's Blue Planet Orchestrator, resolving issues, and providing support across various technical domains while ensuring satisfaction and driving product improvements.
Top Skills:
AWSAzureBpmnCi/CdDockerElasticsearchGCPGitGrafanaHaproxyIcmpJavaJenkinsJIRAKafkaKibanaKubernetesLinuxLogstashMySQLNagiosNeo4JOpen-ApiOpenshiftPostgresPythonRestful ApisSalesforceShell ScriptingSnmpSshSvnSwagger ApiSyslogTm ForumsTosca
Software
The Technical Support Engineer provides technical support to customers using Magnet's products via various communication channels. Responsibilities include case management, collaboration with teams, knowledge sharing, and occasional on-call duties.
Top Skills:
Salesforce Service CloudTcp/Ip
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Blue Planet products, resolving technical issues, developing automation, and collaborating with teams for product improvement.
Top Skills:
AWSAzureBitbucketClickhouseDockerGCPGitGrafanaIcmpJavaJIRAJmapJstackKafkaKibanaKubernetesLinuxNagiosNeo4JNetconfOpenshiftPostgresPrometheusPythonRest ApisSalesforceShellSnmpSQLSshSvnSyslogTcpdumpTelemetryTl1XML
Other • Security
This role involves providing technical support to customers and field engineers, diagnosing security alarm faults, and ensuring connectivity to alarm systems.
Top Skills:
Monitoring SoftwareProgramming Software
Other • Security
Provide technical support for security systems while diagnosing faults and assisting customers and field engineers, ensuring excellent service delivery.
Top Skills:
Monitoring SoftwareProgramming Software
Big Data • Cloud • Security • Software • Cybersecurity
The Sr. Manager of Technical Support leads a team to provide exceptional support for cybersecurity products, ensuring operational excellence and customer satisfaction. Responsibilities include team development, process optimization, and collaboration with product and engineering teams.
Top Skills:
Ai AgentsConfluenceCybersecurityGainsightIdsJira Service ManagementNdrSaaSSalesforce Service CloudSlackZendesk
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Artificial Intelligence • Enterprise Web • Machine Learning • Marketing Tech • Natural Language Processing
Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.
Top Skills:
APIsCurlJIRAPostmanSalesforceZendesk
Artificial Intelligence • Blockchain • Internet of Things • Machine Learning • Software
As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.
Top Skills:
APIsAuthenticationAWSAzureCSSGCPGraphQLGrpcJavaScriptOauthPostmanRestSAML
Cloud • Security • Cybersecurity
As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.
Top Skills:
APIsAws CloudwatchExtensionsHTTPSQLWeb Technologies
Cloud • Software
As a Technical Support Engineer at Redis, you'll troubleshoot and resolve complex software issues for enterprise customers, document issues, collaborate with engineering, and provide root cause analysis while advocating for customer needs.
Top Skills:
Cloud PlatformsContainer OrchestrationKubernetesLinuxNosql DatabasesRedisUnix
Information Technology • Software
As a Technical Support Engineer at Redis, you will troubleshoot complex software issues, manage customer communication, and provide expert solutions on high-performance database technology, enhancing customer experience and maximizing software value.
Top Skills:
Cloud-Based EnvironmentsKubernetesLinux/UnixNosql DatabasesRedisTcp/Ip
Software
Provide end-to-end technical support and bug resolution for customers, analyze user feedback, and collaborate with teams to meet customer needs.
Top Skills:
C++GitJavaJIRAKotlinObjective-CSlackSwiftZendesk
Travel
Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.
Top Skills:
DatadogSalesforceSentrySumo Logic
Other
The Technical Support Analyst provides initial customer support for BeyondTrust products, documenting and resolving incidents while collaborating with a team.
Top Skills:
It Network AdministrationMicrosoft Os
Marketing Tech • Software
As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.
Top Skills:
Technical Support
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Database • Analytics
The Technical Support Engineer will assist customers by providing support for ClickHouse products, develop solutions, and collaborate with teams. The role requires excellent customer service and technical knowledge in databases and cloud technologies.
Top Skills:
AWSAzureClickhouseGCPKafkaKinesisRabbitMQSparkSQL
Software
The Technical Support Engineer provides advanced support for customers using Magnet Forensics software, collaborating with internal teams to improve service quality and maintain account health.
Top Skills:
Azure DevopsCRMGitJIRAMagnet AutomateMagnet OneMagnet ReviewNetworkingSaaSSalesforceSecurityService CloudTicketing SystemsVirtualization
Marketing Tech • Software
As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.
Top Skills:
Customer Service TechnologiesEmail PlatformsInternet Browsers
Fintech • Analytics • Financial Services
As a Senior Technical Support Analyst, you'll resolve complex technical issues in cloud applications, focusing on Microsoft SQL Server expertise, client interactions, and cross-functional collaboration.
Top Skills:
AzureInternet Information ServicesJira Service ManagementMicrosoft Sql ServerNew RelicServicenowSql ProfilerSql SentrySql Server Management StudioT-SqlUptrendsWindows ServerZendesk
Top Manchester Companies Hiring Tech Support Roles
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