Top Operations Manager Jobs in Manchester

Owns end-to-end client onboarding and implementation for Monevo UK, coordinating Commercial, Product, Technology, Operations, and Client teams. The role manages launch plans, milestones, dependencies, risks, reporting, and stakeholder communications across concurrent implementations. It also resolves delivery barriers, improves onboarding processes and scalability, monitors performance metrics, and directly manages one Product Operations Analyst.

Manage day-to-day operations for a high-volume retail store, including stock flow, deliveries, inventory control, replenishment, scheduling, compliance, back-of-house standards, and team leadership. The role supports store trading priorities, improves operational processes, allocates resources, and ensures procedures, health and safety, loss prevention, and administration are consistently maintained.

Leads Zoomo’s Manchester and Edinburgh e-bike operations, owning regional revenue, profitability, customer satisfaction, fleet maintenance, logistics, inventory, and compliance. Recruits and develops mechanics, technicians, and customer service staff while managing scheduling and performance. Builds customer and B2B partnerships, executes local marketing and market expansion strategies, and manages budgets and P&L. The role requires strong operational, financial, leadership, customer service, and market development capabilities.

Lead daily operations for a large, fast-paced retail store, deputising for the Store Manager. Coach department managers, develop team capability, maintain food safety and legal standards, manage stock availability and resources, drive sales, respond to customer feedback, and support continuous operational improvement.

Lead Digital Imaging and Document Processing operations, overseeing department activities, team performance, client service, KPIs, forecasting, quality assurance, process improvement, compliance, and financial performance. Manage and develop a team of 100 or more employees, establish daily priorities, address service failures and non-conformance, optimize resources, and ensure scanning services meet client objectives, quality standards, cost models, and profitability targets.

Lead, coach, and develop a team of 12 Customer Advisers while driving customer service performance, engagement, quality, productivity, and key metrics such as CSAT, service levels, and first-contact resolution. Resolve escalated customer issues, manage complaints and service recovery, minimise reputational risk, and support smooth hybrid operations as Duty Manager.

Lead, coach, and develop a team of 12 Customer Advisers while driving service quality, customer satisfaction, productivity, and performance. Resolve escalated customer issues, manage complaints and service recovery, monitor KPIs through call listening and case reviews, and collaborate across teams to support smooth hybrid operations. The role also acts as Duty Manager when required and protects the brand by minimizing reputational and commercial risk.

Lead manufacturing operations at Howdens’ Runcorn site across rotating shifts. Responsibilities include managing teams, labor plans, budgets, health and safety, quality, cost, delivery, compliance, and continuous improvement. The role oversees material and finished-goods flow, collaborates with planning and supply chain teams, and recruits and develops employees while promoting an accountable, values-led culture.

Drive commercial operational excellence across Sales, Customer Success and Marketing. Build and maintain reporting and forecasting frameworks, ensure CRM data quality, support pipeline and board reporting, identify risks and opportunities, automate processes, and coordinate cross-functional initiatives to improve revenue, retention, and operational efficiency.

Independently deliver and grade Level 5 Operations Manager apprenticeship assessments. Record assessments on the NCFE EPA platform, communicate with apprentices, training providers, and employers, attend standardisation events, and maintain quality and compliance. The role requires recent operations management experience, an assessor qualification, ongoing professional development, strong IT skills, a clean driving licence, and regional travel for in-person assessments.

Partners with the CMO to translate strategy and decisions into coordinated execution. The role manages strategic priorities, cross-functional programs, risks, dependencies, governance, executive reporting, stakeholder alignment, and organizational improvements. It also identifies opportunities to apply AI and automation to improve workflows and productivity, while handling confidential information with sound judgment.

Lead HR operations for Europe, improving and scaling HR processes, governance and compliance. Manage a Manchester-based team, partner with payroll, mobility and risk teams, drive automation/AI and self-service, use data to improve service delivery, and support policy, regulatory and continuous improvement initiatives.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Manage daily supermarket operations, deputize for the Store Manager, coach department managers, maintain food safety and legal standards, drive sales and product availability, allocate resources, and improve customer service. The role focuses on developing a high-performing team, setting departmental goals, supporting change, and ensuring the store operates safely, efficiently, and commercially.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Own and operate end-to-end claims servicing for treaty and delegated authority reinsurance portfolios. Responsibilities include claims intake, triage, tracking, escalation, bordereaux and reserve coordination, settlement support, stakeholder management, reporting, audit controls, and process improvement. The role requires reducing claim ageing, resolving data and payment issues, maintaining accurate financial status records, and ensuring claims handling aligns with contract terms, authorities, and compliance requirements.

Owns the operational integrity of Lloyds business across placement and servicing. Responsibilities include reviewing operational readiness, coordinating contract and transaction setup, managing reconciliations and exceptions, ensuring accurate premium, claims, bordereaux, and market processing, creating controls and training, and advising on workflows, data requirements, products, and systems changes.

Lead partner ecosystem strategy and operations: build channel program infrastructure, track partner-attributed pipeline in Salesforce, create reporting and territory logic, administer partner tools and portals, maintain documentation and training, manage partner tiering and certifications, and partner cross-functionally to operationalize GTM motions and resolve escalations.

Own regional Sales Operations for EMEA, including territory and quota planning, account segmentation, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and business reviews. Partner with sales leadership, Finance, Compensation, Systems, Analytics, and Enablement to improve coverage, forecast accuracy, deal quality, workflow automation, and operational execution across multiple sales motions and countries.

Own EMEA go-to-market strategy and revenue operations by managing territory design, planning, forecasting, pipeline health, CRM data integrity, reporting, and operating cadences. Partner with sales leadership and central RevOps to translate complex data into executive recommendations, improve seller efficiency, remove operational bottlenecks, and scale GTM processes across multiple markets.

Leads EMEA payroll operations across multiple countries, ensuring accurate, compliant, consistent delivery through external partners. Manages distributed payroll teams and managers, oversees escalations, mitigates operational risks, strengthens controls, monitors performance metrics, drives standardization and continuous improvement, and collaborates with Finance, Contracts, Payments, employees, clients, and delivery partners.

Leads global trade finance operations strategy and execution across multi-country processing locations. Responsibilities include operational risk and control, regulatory adherence, capacity and workforce planning, client escalations, process reengineering, AI/ML and RPA implementation, analytics, automation, continuous improvement, and transformation delivery. The role manages large international teams, partners with Product, Technology, Risk, Compliance, Finance, and Sales, and drives service-level, efficiency, resilience, and client-experience outcomes.

Lead EMEA partner operations by managing onboarding, deal registration, partner portals, workflows, reporting, governance, and escalations. Partner with Sales, Channel, Revenue Operations, Finance, Legal, Marketing, Enablement, and Customer Success to improve data quality, partner adoption, pipeline visibility, deal conversion, and regional execution. Adapt global processes to EMEA requirements while maintaining consistent controls, SLAs, attribution, and reporting.

Leads operational delivery for major projects and export activities, coordinating hire desk planning, depots, transport, materials, resources, customs, documentation, and international logistics. Manages cross-functional stakeholders, optimizes fleet utilization and costs, ensures health, safety and environmental compliance, monitors project performance, and drives continuous improvement and customer satisfaction.

Manage treasury operations, liquidity, cash-flow forecasting, wholesale credit limits, FX, short-term investments, bank relationships, payments, transfers, and collateral. Lead Treasury Management System implementation, maintain policies and procedures, ensure regulatory compliance, mitigate operational risk, and improve processes. Collaborate with internal and external stakeholders while supporting both business-as-usual activities and complex treasury initiatives.