Top Operations Manager Jobs in Manchester

Lead client operations and reporting team to improve service delivery, streamline processes, ensure accurate client reporting, monitor performance metrics, manage key client relationships, and maintain regulatory compliance and operational risk standards.

Manage multi-depot traffic management operations across North and Midlands, ensuring profitable delivery, consistent quality, SLA/KPI compliance, team leadership, and customer-focused service across reactive and planned works.

Manage depot operations to deliver customer service, meet cost, safety, security, productivity and transport targets. Responsible for recruitment, development and retention, P&L oversight, performance monitoring and continuous improvement, staff scheduling (including weekends) and implementing operational changes.

Lead and scale end-to-end mortgage operations for a UK first-charge brokerage. Build processes, controls, systems and a high-performing team; manage application-to-completion workflows, compliance, partner relationships, operational performance, and continuous improvement using data, technology and automation.

Lead HR operations for Europe, improving and scaling HR processes, governance and compliance. Manage a Manchester-based team, partner with payroll, mobility and risk teams, drive automation/AI and self-service, use data to improve service delivery, and support policy, regulatory and continuous improvement initiatives.

Lead regional operational functions (engineering, workshop, transport, hire desk, stores) to deliver customer service, optimize fleet utilisation, manage KPIs, coach depot teams, handle escalations, ensure quality and safety, and protect regional profitability through continuous improvement and operational strategy.

Lead depot operations to deliver customer service while meeting cost, H&S, security, productivity and transport targets. Oversee recruitment, development and retention, manage P&L, analyse performance data to drive improvements, and implement operational changes. Must cover shift rota (including weekends) and hold a full UK driving licence.

Lead channel strategy and operations for the Global Partner Ecosystem: drive forecasting, pipeline management, GTM planning (quota, territory, headcount), OKR/KPI reporting, CRM/productivity improvements, and deliver data-driven insights to sales leadership globally.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

The Operations Manager oversees daily operations, manages staff, ensures safety, handles inventory, coordinates with suppliers, and drives operational improvements. The role requires leadership, organizational skills, and proficiency in data analysis and communication.

Manage sourcing, negotiating, and relationships with game vendors for a sweepstakes casino platform. Own content acquisition strategy, vendor performance, and commercial terms. Coordinate integrations and launches with product and engineering, ensure assets and math models meet requirements, and analyze game performance to optimize placement, promotions, and retention.

Define and lead the enterprise AI operations model, govern model lifecycle (onboarding, deployment, monitoring, retraining, retirement), own AI product performance and reliability, drive cost transparency/optimization across Azure and Databricks, and lead incident, change, resilience, and responsible AI processes to ensure trusted, secure, compliant production services.

Define and lead the enterprise AI operations model and governance. Own operational performance, monitoring, adoption, reliability, and business value of AI products. Drive cost transparency and optimisation across Azure, Databricks and inferencing. Govern model lifecycle (onboarding, deployment, monitoring, retraining, upgrades, retirement) and lead incident, change, resilience, and responsible AI processes to keep production services secure and compliant.

Lead and build the Payment Operations function, manage multi-currency payment rails and card operations, reconcile and resolve payment exceptions, oversee Direct Debit indemnity claims, maintain partner relationships, define KPIs, enforce control frameworks, and act as frontline escalation for outages and incidents.

Lead Sales Go-to-Market operations for EMEA, partnering with senior leaders to define GTM strategy, resource and territory planning, forecasting, pipeline and renewal reviews, and deliver analytics and strategic insights to drive efficiency across the sales organization.

Lead Growth forecasting, planning, and operating cadence; allocate budget across regions/channels using CAC/LTV and ROI; partner with Data, Finance, Product and Brand to translate analytics into decisions; run regional deep dives, scenario planning, and cross-functional projects to improve growth efficiency and execution.

Manage 24/7 transport operations to meet service levels and budgets. Supervise and develop the transport team, control fleet availability and maintenance costs, liaise with hauliers and suppliers, ensure compliance through audits, attend customer reviews, and drive continuous service improvements.

Manage daily on-site transport operations at Manchester including vehicle dispatch, driver coordination, safe loading, route execution, KPI tracking, incident investigation, and continuous improvement while ensuring regulatory compliance.

Lead and develop the subsidence claims team while managing a personal portfolio of complex subsidence claims. Provide day-to-day guidance, drive performance and customer service excellence, coach and mentor colleagues, support leadership duties and deputise as needed. Promote continuous improvement, manage competing priorities in a fast-paced environment, and ensure high-quality technical claims outcomes.

Lead multi-site property operations to meet financial and operational goals. Oversee budgeting, forecasting, stakeholder collaboration, procurement, property inspections, sales/marketing input, team hiring/training, and continuous improvement to drive occupancy, revenue, and customer experience.

Lead end-to-end materials planning, inventory optimization, and transport operations for global manufacturing. Drive SIOP translation, manage constrained components, improve inventory accuracy, implement Lean/Six Sigma initiatives, automate reporting (SQL/VBA/BI), partner with IT on MRP/RMA systems, manage 3PLs, and develop high-performing planning teams.

Lead day-to-day fulfillment center operations (inbound, put away, outbound, B2C/B2B, returns). Manage and develop Area Managers, leads, and associates; set operational KPIs, staffing, scheduling, budgeting/P&L, and ensure success during client launches while partnering with cross-functional teams.

Manage AI tooling operations, ensuring reliability and performance of AI tools. Drive improvements and uphold technical standards across the AI stack as technology evolves.

Lead and support the Trade Operations function to deliver accurate, timely trade finance services. Provide technical expertise on trade finance products and ICC rules, oversee governance, controls, audit readiness and regulatory compliance, and collaborate with Financial Crime and Risk. Drive process simplification, automation and technology adoption, implement operational improvements, and coach team members to build capability and deliver strong customer outcomes.

Lead Global Collateral Operations team to deliver high-quality client service, drive operational efficiency and change, manage risk and controls, develop talent, and collaborate across functions to execute strategic objectives.