The Customer Experience Lead at Bupa is responsible for analyzing and improving customer experience within the healthcare service. This involves supporting remote services, enhancing customer journeys, maintaining relationships with suppliers, and collaborating with senior leadership on strategic initiatives. Key tasks include overseeing Business Continuity Plans and ensuring compliance with customer service objectives.

As a Customer Success Specialist at Upbound, you'll provide first-line support for the Upbound platform, handling customer inquiries and technical issues. You'll triage support tickets, troubleshoot problems, assist with account management, and maintain customer interaction records. Participation in an on-call rotation is also a requirement.

As a Customer Experience Specialist at Auto Trader, you'll engage with customers to assist them in buying or selling vehicles, addressing inquiries through calls, emails, and live chat. Your multitasking abilities will enable you to handle multiple customer interactions daily while maintaining high satisfaction levels. Resolving issues efficiently and troubleshooting technical problems will also be part of your responsibilities, ensuring a positive customer journey.