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Top Customer Service Jobs in Manchester
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Customer Service Incident Coordinator is responsible for managing incidents related to fraud and identity theft. This involves screening clients, analyzing information, providing customer service, and acting as a liaison among clients, internal experts, and law enforcement. The role includes documentation and communication tasks to ensure effective case handling and client support.
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Customer Service Incident Coordinator will screen and interview clients regarding breaches or identity theft, assess the severity of incidents, provide professional customer service, manage client expectations, and communicate effectively with various stakeholders. The coordinator will also handle documentation and maintain knowledge of laws pertaining to identity theft.
Energy
As a Customer Service Specialist, you will manage post-sales support, create handover documents, book installations, and collaborate with teams to ensure a smooth customer experience with our solar and heating solutions.
Information Technology • Consulting
The Customer Service Advisor role involves providing high-quality telephony service to residents and visitors in Kent, handling a variety of enquiries, achieving targets, and maintaining professionalism at all times, while ensuring data protection compliance.
Cloud • Mobile • Sales • Software
As a Customer Support Specialist at Aircall, you will assist clients by addressing their inquiries, recommending solutions, and guiding them through product features. You will collaborate with the global support team to resolve technical issues and enhance customer satisfaction, with ample opportunities for personal and professional growth.
Top Skills:
EnglishFrench
Software • Travel
As a Customer Support Specialist, you will handle customer inquiries via email, provide tailored responses based on prepared answers, and assist in bug reporting. This role requires strong written communication, flexibility in hours, and a proactive attitude. You will also need to become proficient in using the komoot app to assist users effectively.
HR Tech • Information Technology
The Support Specialist at Horizons serves as the primary contact for HR-related client inquiries, ensuring timely and effective resolution through a ticketing system. Responsibilities include managing client communication, troubleshooting issues, collaborating with internal teams, and analyzing support data for continuous improvement.
Insurance
As a Customer Experience Specialist, you will provide support during the claims process, handling inquiries through phone and email. You will guide customers, manage their needs, record information accurately, resolve complaints, and collaborate with internal teams to ensure a positive experience.
Other
As a Remote Customer Support Representative, you will be responsible for providing exceptional support to customers via inbound messaging in Polish and English, troubleshooting issues, and ensuring a great user experience on the music streaming platform.
AdTech • eCommerce
The Client Success Associate is responsible for building and maintaining strong client relationships, ensuring timely delivery of solutions, communicating progress, growing opportunities, assisting with client requests, and performing administrative tasks. This role emphasizes client satisfaction and professional growth in a dynamic environment.
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