Top Customer Service Jobs in Manchester

The Customer Support Specialist will manage relationships with customers, ensuring they gain maximum value from the Excel-based financial reporting tool. Responsibilities include onboarding new customers, providing expert guidance, monitoring customer health, identifying upsell opportunities, and collaborating with other teams to address customer needs.

The Customer Experience Lead at Bupa is responsible for analyzing and improving customer experience within the healthcare service. This involves supporting remote services, enhancing customer journeys, maintaining relationships with suppliers, and collaborating with senior leadership on strategic initiatives. Key tasks include overseeing Business Continuity Plans and ensuring compliance with customer service objectives.

As a Customer Experience Specialist at Auto Trader, you'll engage with customers to assist them in buying or selling vehicles, addressing inquiries through calls, emails, and live chat. Your multitasking abilities will enable you to handle multiple customer interactions daily while maintaining high satisfaction levels. Resolving issues efficiently and troubleshooting technical problems will also be part of your responsibilities, ensuring a positive customer journey.

As a Customer Support Advisor, you will provide exceptional service to automotive retail customers and internal stakeholders, addressing queries and offering solutions. You will communicate via calls and emails, support Account Managers, and engage in root-cause analysis to improve processes and customer experiences.

As a Customer Support Specialist at Aircall, you will assist clients by addressing their inquiries, recommending solutions, and guiding them through product features. You will collaborate with the global support team to resolve technical issues and enhance customer satisfaction, with ample opportunities for personal and professional growth.

ModSquad is seeking Mod Contractors for Tier 1 Customer Support roles, focusing on ticket and email support. This role involves assisting customers, resolving their issues, and optimizing their use of client products. A user-centric approach and a passion for TV and movies are preferred. Candidates must have experience in technical support and be proficient in English.

As a Customer Support Lead at Modash, you will provide exceptional support to B2B customers via chat and email, solve technical issues, lead a future support team, and collaborate with other departments to enhance the customer experience. You will also gather feedback from customers to improve operations and ensure customer satisfaction.

As a Remote Customer Support Representative, you will be responsible for providing exceptional support to customers via inbound messaging in Polish and English, troubleshooting issues, and ensuring a great user experience on the music streaming platform.