Top Tech Jobs & Startup Jobs in Manchester

Customer Support Specialist responsible for providing technical and non-technical customer support, coordinating inquiries, participating in customer calls, analyzing support processes, maintaining knowledge base, and tracking public channels. Requires 2+ years of experience, familiarity with mobile/web development, customer-centric mindset, analytical thinking, tech interest, teamwork skills, English proficiency, and flexibility for stand-by shifts. Bonus points for ICT industry experience, web development experience, Docker/Postman knowledge, Salesforce/Jira experience, and basic programming skills.

Lead and guide a team of engineers, provide mentorship and training, participate in hiring and roadmap definition, collaborate with other engineering leaders, develop processes and tools, stay updated on industry trends, manage high-performing teams, work in a product-centric scale-up environment, have global experience, possess strong communication skills, and be willing to work across different time zones.

Senior Product Marketing Manager responsible for shaping and launching identity solutions globally, crafting product narratives, driving growth through data-driven strategies, and collaborating with cross-functional teams to deliver impactful results. The role involves conducting market intelligence, analyzing customer feedback, defining customer success metrics, developing product positioning and messaging, and strategizing brand and geographic strategies.