Top Tech Jobs & Startup Jobs in Manchester

The Technical Program Manager will define and execute compliance and legal initiatives for Mindbody and ClassPass, working closely with cross-functional teams to implement technical solutions for compliance use cases. The role requires strong communication skills, risk assessment and prioritization, and the ability to manage multiple workstreams effectively.

The Technical Support Specialist provides first-level contact support to Mindbody customers, resolving inquiries primarily through phone, but also via email and chat. Responsibilities include troubleshooting technical issues, documenting interactions, and escalating complex problems as necessary, all while maintaining a high level of customer service.

The Technical Support Specialist I provides front-line support to MINDBODY customers, primarily through phone interactions, addressing technical product inquiries, troubleshooting basic issues, and escalating more complex problems when necessary. This role requires strong communication skills and the ability to manage high call volumes while ensuring customer satisfaction.

The Marketing Analytics Manager will drive consumer acquisition and retention through data insights, manage B2C metrics, analyze KPIs for campaigns, develop reports and dashboards, and collaborate with cross-functional teams. Responsibilities include recommending improvements based on data analyses and presenting findings to senior leadership.

The Partner Development Specialist will research, prospect, and onboard new fitness and wellness partners to expand ClassPass' geographic footprint. Responsibilities include managing the sales cycle, tailoring partnership proposals, exceeding sales targets, and collaborating with cross-functional teams. This position requires fluency in French and a proven sales background over two years.

The Client Engagement Specialist is responsible for saving and retaining customers at risk of cancellation and contributing to revenue retention. This role involves collaborating across different teams, communicating effectively with clients and stakeholders, and meeting retention goals while leveraging analytical skills and technical aptitude.

The Senior Manager, Acquisition Marketing will lead marketing programs to achieve global acquisition targets through strategic initiatives and quantitative analysis. Responsibilities include driving demand generation, executing account-based marketing campaigns, optimizing existing channels, and collaborating with cross-functional teams to enhance performance and adoption of effective marketing strategies.