As a Software Engineer, you will support Cloud Contact Center platforms, handling design, development, unit testing, and debugging. Collaborating with team members, you'll also mentor others and assist with onboarding, ensuring smooth operational processes.

As a CCaaS Application Architect, you will engineer and design complex Contact Center applications, manage project initiatives, and assist clients by addressing their digital transformation goals. Your expertise will allow you to handle technical challenges, guide the development team, and ensure high-quality standards in solutions provided to enterprise clients.