The Customer Experience Manager will lead QA, Customer Services, and Requalification teams to enhance customer experience using data insights and quality standards. Responsibilities include managing analytics frameworks, implementing feedback loops, and ensuring continuous improvement in customer engagement.

As a Telesales Team Leader, you will manage and develop a team of Advisors, drive performance through coaching, data analysis, and operational excellence, while collaborating with cross-functional teams to enhance customer engagement and achieve sales targets.

As a Team Leader, manage and develop a team of Solutions Advisors to achieve sales and quality KPIs, utilizing analytics for coaching and performance improvement.