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The Customer Support Engineer will partner with customers to resolve technical issues, ensure optimal use of Fivetran's services, and provide excellent user experience. Responsibilities include troubleshooting incidents, onboarding new team members, and collaborating on various projects.

As a Customer Support Engineer at Fivetran, you will resolve technical issues for customers regarding APIs and data integration by troubleshooting incidents, documenting solutions, and collaborating with engineering and product teams to improve services and features.

The Principal Software Engineer will lead the architecture, design, and development of Fivetran’s Data Lake product, ensuring scalability and performance while collaborating with product teams and contributing to open-source projects.

As a Customer Support Engineer at Fivetran, you will engage with customers to troubleshoot and resolve issues, ensuring a seamless experience. You will own customer cases from troubleshooting to resolution, document solutions, and collaborate with engineering and product teams to address bugs and feature requests. A strong focus on customer advocacy and excellent communication skills are essential.

The Customer Support Engineer at Fivetran provides technical support to customers, ensuring timely issue resolution. Responsibilities include troubleshooting customer cases, identifying root causes, and delivering solutions while working closely with customers and stakeholders.

The Senior Software Engineer will develop and maintain data pipelines, write connectors for integration, and enhance features while adhering to best coding practices. Responsibilities include code contributions, architectural design, mentoring juniors, and participating in on-call duties.

The Principal Software Engineer will lead the architecture, design, and development of Fivetran’s Data Lake product, ensuring queryable data for customers without transformations while focusing on scalability and performance improvements.