Top Tech Jobs & Startup Jobs in Manchester
The Customer Support Engineer (CSE) is responsible for ensuring timely resolution of customer issues in a technical capacity. They work closely with customers, investigate incidents, and provide troubleshooting support, all while fostering a positive customer experience and collaborating with internal teams.
The Customer Support Engineer at Fivetran is responsible for resolving technical issues reported by customers, ensuring customer success, and collaborating with internal teams. They will provide troubleshooting support and manage customer cases from start to finish while documenting solutions and working on product feature requests.
As a Lead Sales Engineer, you will collaborate with the sales team to address the complex business needs of Enterprise customers, provide technical expertise, and manage proof-of-value processes while showcasing Fivetran's data replication solutions.
As a Staff Program Manager at Fivetran, you will lead the engineering PMO, manage a team of program managers, support project coordination and implementation, and ensure project delivery to high standards. Your role will include team leadership, process enhancement, stakeholder communication, documentation, quality assurance, and risk management.
The Principal Software Engineer will lead the architecture, design, and development of Fivetran's Data Lake product, ensuring scalable and reliable systems. Responsibilities include collaborating with product teams, contributing to open-source projects, and enhancing performance and reliability of data lake solutions.
The Senior Manager in the Engineering PMO leads a team overseeing technical project management, ensuring timely and high-quality delivery of programs and projects. This role involves mentorship, process improvement, stakeholder communication, documentation, quality assurance, and risk management, while also being hands-on with project management as needed.
The Principal Software Engineer will design, develop, and operate large-scale data lake systems, collaborating with product teams for new capabilities. Responsibilities include ensuring reliability, performance, and operational excellence, alongside setting technical directions and contributing to open-source projects like DuckDB.
The Senior Manager for the Engineering Program Management Office will oversee a team to manage product portfolios, programs, and projects, ensuring timely delivery and quality standards. Responsibilities include team leadership, process improvement, stakeholder communication, documentation, quality assurance, and risk management. Hands-on project management is also required at times.
The Staff Site Reliability Engineer will enhance the performance and reliability of Fivetran's infrastructure, manage incident responses, and collaborate with various teams to ensure robustness in the deployment pipeline and critical systems. They will monitor infrastructure health, implement improvements, and address security vulnerabilities.
The Senior Software Engineer in Developer Productivity will automate manual processes and create internal tools to enhance engineering team productivity. Responsibilities include designing automation solutions, developing custom tools, writing technical documentation, and providing troubleshooting support.
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