Top Tech Jobs & Startup Jobs in Manchester

The Customer Support Engineer at Fivetran is responsible for resolving customer incidents, providing troubleshooting support, and ensuring a high-quality experience for clients. The role involves collaborating with customers and internal teams, onboarding new members, and participating in on-call rotations, all while maintaining a strong customer advocacy approach.

The Senior Manager for the Engineering Program Management Office at Fivetran will lead a team in managing product portfolios and projects across cross-functional teams. Responsibilities include team mentorship, improving project management processes, ensuring high-quality deliverables, and communicating with various stakeholders. The role may involve hands-on project management alongside leadership duties.

The Lead Sales Engineer for Fivetran will collaborate with the sales team to meet the complex needs of Enterprise customers, providing technical expertise and demonstrating data replication solutions. This role involves developing technical presentations, managing proof-of-value processes, ensuring product alignment with customer needs, and maintaining relationships with key clients.

Lead the technical architecture, design, and development of Fivetran’s Data Lake product. Collaborate with product teams to understand requirements and enhance the Data Lake solution for scalability and performance. Analyze and resolve operational issues, ensure service excellence, and influence cross-functional teams.

The Staff Program Manager will lead the Engineering Program Management Office, managing a team of program managers, coordinating project implementations, ensuring quality standards, and communicating effectively with stakeholders. Responsibilities include team leadership, process improvement, technical oversight, risk management, and strategic project planning.

The Senior Manager in the Engineering Program Management Office will lead a team in coordinating and managing product portfolios and projects, ensuring timely and high-quality delivery. Responsibilities include mentoring team members, improving processes, communicating with stakeholders, and managing risks effectively.

In this role, the Principal Software Engineer will lead the design and development of Fivetran’s Data Lake product, ensuring scalability and performance. Responsibilities include collaborating with product teams, operating large-scale data lake systems, contributing to open-source projects, analyzing performance issues, and setting technical directions.