Top Tech Jobs & Startup Jobs in Manchester

The Customer Support Engineer at Fivetran serves as a technical champion for customers, facilitating timely incident resolution and onboarding new team members. Responsibilities include troubleshooting customer issues, investigating incidents, collaborating with teammates on projects, and participating in an on-call rotation, emphasizing customer advocacy and process-oriented troubleshooting skills.

Lead the technical architecture and development of Fivetran's Data Lake product. Collaborate with product teams to design new capabilities, implement reliable data lake systems, and ensure operational excellence. Drive performance and scale improvements while contributing to open-source projects.

As a Lead Sales Engineer at Fivetran, you will collaborate with the Enterprise sales team to understand complex customer needs, showcase technical solutions, and ensure successful proof-of-value processes. You will develop technical presentations and maintain relationships with key customers while keeping abreast of industry trends and technologies.

As a Senior Manager in the Engineering PMO, you will lead a team to coordinate and manage product portfolios and projects for cross-functional groups, ensuring delivery on time and within scope. You'll support process improvement, stakeholder communication, and quality assurance, while also managing your own projects when necessary.

The Senior Manager in the Engineering Program Management Office will lead and mentor a team of program managers, oversee the management of product portfolios, and ensure programs are executed on time and within budget. The role also includes process improvement, stakeholder communication, and technical oversight to ensure alignment with engineering standards.

As a Customer Support Engineer at Fivetran, you will solve technical challenges, assist customers in resolving issues, and document solutions. You’ll collaborate closely with engineering and product teams, ensuring high-quality customer experiences and driving incidents to resolution, including troubleshooting API and database issues.

The Principal Software Engineer will lead the architecture, design, and development of Fivetran’s Data Lake product, ensuring scalability and enhancing performance for customer use. Responsibilities include collaborating with product teams, developing large-scale data lake systems, contributing to open-source projects, and ensuring operational excellence.