As a Contact Centre Advisor, you'll be the first point of contact for consumers, handling inquiries and complaints about telecom, broadcasting, and postal services. You'll provide exceptional customer service, accurately record information, and meet KPI targets within a Monday to Friday, 9am to 5pm schedule.

The Digital Project Manager will enhance digital services by creating plans, defining project success, and collaborating with teams. They will adapt project management tools to improve user experiences and ensure effective delivery of digital products.

The Senior Technical Advisor will oversee security assurance for Essential Service Operators, monitor security risks, and develop compliance guidance in the communications sector.