Top IT Support Jobs in Manchester
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, collaborating with Product Development Managers, and providing suggested product feature modifications. This role requires strong problem-solving and communication skills along with advanced knowledge of computer technology.
The Desktop Support Engineer will be responsible for providing on-site support for desktop software and hardware incidents, maintaining service levels, and assisting with technical tasks. The role requires knowledge of Microsoft Windows OS, Active Directory, and troubleshooting skills.
Technical Support Specialist at Campaign Monitor responsible for providing timely and personable customer support, troubleshooting technical issues, and enhancing user experiences through insights. Requires strong written and verbal communication skills and the ability to work well independently.
Seeking a customer-focused Senior Deskside Support Engineer with expertise in Microsoft Windows, Microsoft 365, and Windows imaging techniques. Responsibilities include on-site desktop support for end users, troubleshooting hardware and software issues, and maintaining good client relationships.
Technical Support Specialist role at Marigold Relationship Marketing, focusing on customer-facing support for a SaaS platform. Responsibilities include answering customer queries, troubleshooting technical issues, welcoming new customers, and providing best practice advice. Preferred qualifications include 1-year customer service experience and technical savvy.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
Frontline Technical Support Engineer role at Edenred involving solving technical issues, providing client support, and ensuring system optimization. Requires skills in SQL, Unix, and Java along with client relationship management experience.
Technical Support Engineer responsible for providing technical support to customers, building loyalty, creating a customer knowledgebase, providing ad-hoc training, and setting the stage for future Technical Support Engineers. Requires 3+ years of Technical Support experience, proficiency in Python, and familiarity with cybersecurity, MLOps, and Data Science tools.
Lead a team of Technical Support Engineers, provide guidance, set performance goals, handle escalations, identify process improvements, and provide reports to management. Requires minimum 1 year of experience in a service-oriented environment as a Technical Support Lead.
Experienced Support Engineer role at a leading observability company, providing specialized support for customers in the EMEA region. Responsibilities include debugging customer issues, evaluating errors, troubleshooting connectivity, opening Github issues, and providing customer training and support. Requires solid experience in SSO/SAML, cloud systems, containerization, devops, logs, metrics, tracing, and proficiency in troubleshooting and CRM software.
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, providing solutions, and mentoring junior team members.
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