Role Overview
As an Observability Strategist, you will serve as a trusted executive advisor and technical authority for enterprise organizations undergoing digital transformation. You will bridge the gap between deep technical infrastructure—metrics, logs, traces, and OpenTelemetry—and high-level business outcomes.
In this role, you will partner directly with C-suite executives, VP-level engineering leaders, and SRE/DevOps teams to define, execute, and scale modern observability practices. You won't just recommend tools; you will transform how enterprises measure system reliability, operational efficiency, and customer experience using the Dynatrace Software Intelligence Platform.
Key Responsibilities
Strategic Advisory & Thought Leadership
- Drive Business Alignment: Translate complex telemetry data into actionable business insights, helping customers connect application performance directly to revenue, user retention, and operational efficiency.
- Maturity Assessments: Evaluate existing enterprise monitoring/observability maturity and build multi-year transformation roadmaps toward automated, AI-driven operations.
- C-Suite Engagement: Deliver executive briefings, business reviews, and strategic workshops to CIOs, CTOs, and VP of Infrastructure/Engineering stakeholders.
Architecture & Technical Mastery
- Architect Observability Strategy: Guide enterprise adoption of full-stack observability across hybrid, multi-cloud, and microservice environments (AWS, Azure, GCP, Kubernetes).
- Open Standards & Dynatrace Ecosystem: Standardize data ingestion practices utilizing OpenTelemetry alongside native Dynatrace capabilities (Grail™, Davis® AI, OneAgent®).
- SRE & Automation Practices: Help enterprise teams establish meaningful Service Level Indicators (SLIs), Service Level Objectives (SLOs), and automated remediation workflows.
Enablement & Practice Building
- Center of Excellence (CoE): Assist enterprise clients in building internal Observability Centers of Excellence to democratize data across development, security, and operations.
- Cross-Functional Collaboration: Partner internally with Dynatrace Product Management, Engineering, and Customer Success teams to feed real-world client insights back into product strategy.
Qualifications & Requirements
- 8+ years in technical consulting, solution architecture, software engineering, or enterprise IT advisory.
- 3+ years directly focused on observability, APM, AIOps, or Site Reliability Engineering (SRE) practices at enterprise scale.
Technical Skills
- Deep Observability Expertise: Expert-level knowledge of metrics, logs, traces, profiles, and events (MELT), with a focus on open standards like OpenTelemetry.
- Cloud-Native Architecture: Hands-on familiarity with Kubernetes, serverless architecture, Docker, and multi-cloud infrastructure (AWS, Azure, GCP).
- Dynatrace Platform Knowledge: Strong proficiency with the Dynatrace ecosystem (Grail™, Davis® AI, Smartscape®, Workflows, AppEngine) or comparable enterprise platforms.
- Automation & DevOps: Understanding of CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern release management strategies.
Leadership & Soft Skills
- Strong executive presentation skills with a proven track record of influencing senior leadership.
- Ability to articulate technical concepts to non-technical business stakeholders clearly.
- Pragmatic problem-solving mindset with a passion for driving measurable customer outcomes.
Preferred Qualifications
- Official Dynatrace Certifications (Dynatrace Certified Professional or Master).
- Certified Kubernetes Administrator (CKA) or major Cloud Provider certifications (AWS Solutions Architect, Azure Solutions Architect).
- Background in FinOps or Business Service Management (BSM).
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
The base salary range for this role is $166,000 - $207,000. When determining your salary, we consider your experience, skills, education, and work location.
Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
We also offer medical/dental benefits, and a company matching 401(k) plan for retirement
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.
