Senior Account Executive

We have an exciting opportunity to join Amadeus Eastern Africa as a Senior Account Executive. This is a rare and excellent opportunity to play a key role in driving growth, strengthening customer relationships, and expanding market share within the region.

In this role, you will influence decisions, anticipate dependencies in complex scenarios, contribute to transversal projects, propose improvements to processes and be accountable for own and team commitments.​ You will report directly to the General Manager.

We are particularly interested in a dynamic and results‑driven professional who is ready to take on a new challenge and is passionate about our organization. The ideal candidate will bring a strong blend of commercial acumen, regional experience, and a collaborative mindset, along with the following:

• Proven experience with Amadeus IT product range, or in IT solution sales, account management, or a similar role within a commercial/business environment
• Demonstrated success in managing multiple accounts and driving sales opportunities to closure
• Experience supporting and managing business across multiple countries within Eastern Africa
• Background in the private sector, preferably within multinational organizations
• Strong financial awareness with the ability to understand and support commercial decision-making
• Ability to thrive in a fast‑paced environment, effectively prioritize competing demands, and consistently deliver results under pressure
• Highly target‑driven, with a strong track record of meeting or exceeding performance goals
• A collaborative team player with a positive, proactive mindset and strong interpersonal skills

Main Duties and Responsibilities

• Develop and grow existing customer accounts, ensuring high satisfaction and identifying opportunities to improve profitability and efficiency
• Identify and pursue new business opportunities, taking ownership from lead generation to deal closure
• Support the delivery and implementation of new products and solutions within agreed timelines
• Manage and respond to customer operational requests in a timely and effective manner
• Ensure customers fully leverage Amadeus solutions to achieve performance and productivity targets
• Keep customers informed of new product releases and enhancements
• Support resolution of product or technical issues in collaboration with internal teams
• Partner with Pre‑Sales and Customer Success teams to deliver integrated customer solutions
• Collaborate with Commercial Operations to secure business case approvals for renewals and market-share development.

As a Senior Account Executive you are expected to:

Other requirements:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or related field
• Minimum of 10 years’ experience working as an Account/Sales Manager

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.