What you will do
As an Inside Sales Representative reporting to the Inside Sales Manager, you will engage with customers, quote, and secure orders for labour and materials from a queue of service technician leads.
How you will do it
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Conduct introductory calls to customers to identify their needs, generate quotes, and close sales.
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Utilize appropriate pricing tools to produce accurate quotes for customers.
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Engage effectively with suppliers to support sales initiatives.
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Deliver outstanding customer service by managing expectations and providing regular updates.
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Make follow-up calls to secure orders within designated time frames.
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Perform ad hoc administrative tasks as required.
What we look for
Required
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Proficiency in computer applications, including Outlook, Word, and Excel; training will be provided for internal systems.
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Experience in customer support or sales.
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Outstanding sales skills over the phone.
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Excellent verbal and written communication capabilities.
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Able to work collaboratively as part of a team while managing individual workload.
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Highly organized and self-motivated to contribute to the overall team goal.
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Ability to work towards targets and meet set KPIs.
Preferred
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Product knowledge in the fire suppression, HVAC, or fire & security business.
If you are successful, we can offer you a company culture that promotes work-life balance, a commitment to continuous learning and development, access to mental health support, and an excellent benefits package including a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discounts on Johnson Controls security products including ADT Smart Home, as well as voluntary schemes for childcare vouchers, cycle to work, eye care vouchers, and holiday purchase.
Our culture
At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.
We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.
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