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Job Description:
Position Summary
Epiq’s Cyber Incident Response group is responsible for managing and overseeing review of data exfiltrated in cyber incidents to identify, extract, and report on the individuals whose personal identifying information (PII) and protected health information (PHI) were compromised. Successful candidates must have a professional background in the electronic discovery or cyber incident response industry to successfully manage multiple projects and client relationships in a fast-paced environment. The Project Manager is responsible for initiating new engagement, coordinating data transfer, and performing data identification & reduction processes. Epiq is looking for candidates that are eager to be the face of the business to our customers, and enjoy working with advanced technology.
Primary Responsibilities:
- Serve as the first point of contact for clients at the start of every engagement
- Facilitate transferring data between external parties and Epiq
- Lead kick-off calls and provide consultative advice on Cyber Incident Response to customers
- Understand and interpret client requirements within the context of eDiscovery/Cyber Incident Response processes.
- Determine and manage client expectations regarding deliverables and timeframes
- Conduct project design meetings and consult with clients on the development and implementation of efficient and effective workflows for data mining and capture related to data exfiltration
- Consult customers on the best data identification and reduction methodologies
- Perform data mining processes and report detailed, accurate results to customers
- Coordinate case closure and data destruction for completed engagements
- Learn and become an expert in constantly evolving advanced eDiscovery/Cyber Incident Response technologies
- Perform other special projects as defined by management
Qualifications:
- Candidates must have at least 2 years of experience in eDiscovery Project Management (or equivalent)
- Candidates must have at least 2 years of experience working with Relativity as a Project Manager
- Candidates must have exceptional verbal and written communication skills, including experience leading conference calls and meetings with colleagues and clients
- Knowledge of the eDiscovery Reference Model (EDRM)
- Working knowledge on Media Collections, Processing, Hosting, Review Support and Productions
- Candidates must be able to manage an active and fluctuating caseload
- Ideal candidates will have experience in Canopy or other advanced eDiscovery/Cyber tools, such as Technology Assisted Review
- Ideal candidates will have previous experience in Cyber Incident Response
- Ideal candidates will have a desire to go above and beyond client expectations #LI-Remote #LI-RC1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
