DC Business Controller

Within H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to, and guided by our values.  We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment. Welcome to Logistics!

Are you passionate about providing our customers the best delivery experience? Can you optimize growth and profitability through proactive business controlling? Are you curious to explore new possibilities and always challenging the status quo? If so, Logistics Controller might be your next step!

This position will be based in Taiwan; Taiwan DC Business Controller will cover Taiwan and Hongkong markets. It belongs to the Asia & Pacific logistics region.

Logistics Controller is a leadership role that requires close collaboration with other functions to drive sales and operational strategies. The role is to support and empower our DC & sales market in the best way enabling more local ownership.

Drive profitable and sustainable growth:

• Together with both warehouse and transport team you will constantly work on securing operational excellence through analysis and actions. Set strategies for maximizing profit and efficiency.
• To drive profit mindset to your team through strong leadership skills: inspiration, delegation, follow-up and motivation.
• Oversee new projects and ROIs of business cases.
• Manage service providers’ performance and develop performance in a cost-conscious way.

Be a strategic partner:

• Develop the framework for enabling your team to take informed decisions and support them to reach our goals, whilst increasing the overall result of your DC.
• Evaluate, analyze, and drive improvement activities cross functionally relating to warehouse contractual agreements, project controlling support and all procurement processes.
• Close communication with country sales team and regional logistics to achieve same ambition.
• Act as a key sales stakeholder by supporting your team to ensure customer is always at the forefront of our decision making. Be an inspiring and communicative leader who builds engagement.

Secure correct and timely administration:

• Ensure the accuracy of all customers related KPIs to support decision making for future actions to improve customer experience.
• Lead and develop a high quality controlling steering model including reporting and follow-up structure. Ensure invoicing and booking accuracy for month end closing.
• Ensure correctness of accounting and finance activities – secure robust and accurate financial budget and forecasts (incl. capex).
• Ensure all internal and external routines connected to compliance are secured in the best way.

We believe that as a successful Controller, you will have proven results:

• You have a strong track record of setting clear goals with plans and actions on how to achieve them.
• You have leadership experience previously.
• You are great with numbers and is passionate for driving results.
• You are fluent in English with strong communication and presentation skills.

We know that diversity is what makes us strong, therefore, it is important that you embrace different cultures and integrate with ease to new environment, with a strong ability to lead diverse teams.

Are you ready to join?

This is a full-time position based in Taiwan DC.

You will become a part of the management team and report directly to the DC Manager.

We are looking forward receiving your resumé as soon as possible but no later than August 23rd 2025.  

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.