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As a Global Care Companion, you will provide exceptional customer service to assist individuals on their family-forming journeys. Using your bilingual skills in English and Arabic, you will address questions and concerns via phone, email, and video chat, ensuring that members receive the guidance they need throughout their experience.
As a Global Care Companion, you will provide empathetic, bilingual support to individuals on their family-forming journeys. This role entails assisting members via phone, email, and video chat, addressing their questions related to fertility and family-building services, and ensuring high-quality customer service. You will be instrumental in guiding members through various paths to parenthood while promoting Carrot's mission of inclusivity and accessibility.
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