Workplace Experience Manager - London

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.

From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

We are searching for a Workplace Experience Manager to join our team in London. This role is responsible for managing the daily operations of our London Office and collaborating with our Global Workplace Experience Managers to coordinate how Whatnauts thoughtfully come together. 

Daily responsibilities will include:

Office Operations

• Oversee day-to-day office needs: supplies, mail, deliveries, food/beverages, and general upkeep
• Manage vendor relationships (cleaning, maintenance, snacks/coffee, etc.) and ensure a high standard of service
• Keep common areas organized, clean, and fully stocked
• Troubleshoot and resolve facility issues quickly, partnering with building management as needed

Guest and Employee Experience

• Act as the first point of contact for all visitors, candidates, and team members
• Create a welcoming, professional atmosphere that reflects our values
• Coordinate logistics for team co-working days, offsites, and in-office events

Onboarding Support

• Handle first-day logistics: right-to-work checks, desk setup, office tours, and badge creation
• Coordinate with IT and People teams to ensure a smooth start for new hires
• Help new team members feel welcomed and ready to hit the ground running

Administrative Support

• Provide high-quality administrative support to local leadership, including calendar management, meeting coordination, travel bookings, and team scheduling
• Proactively help leaders stay organized, focused, and prepared throughout the week

• 2+ years of experience in a similar office management role
• Self-starter, high attention to detail, and very organized, ability to delegate as appropriate
• Experience identifying and contracting with vendors and managing those relationships
• Thrive in a fast-paced environment, creating order from chaos
• People person who enjoys hosting and creating welcoming environments
• Have the ability to partner cross-functionally, influence, and connect with all business partners
• Interested in growing your career as an executive business partner

Team members in this role are required to be within commuting distance of our London, UK hub. With the nature of the role’s responsibilities, this role will be office based.

£50,000/year to £55,000/year + benefits + equity.

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance for wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; Pension plans internationally
• Monthly allowance to dogfood the app
• All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
• Parental Leave
• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.