Wholesale KYC Operations - Associate

Job Description
The Wholesale KYC Operations team (WKO) operates in close partnership with Sales, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new client/ renewal of existing relationships to the JP Morgan infrastructure. This role will allow you to take your career to the next level!
As an Associate in the WKO team, you will be responsible for KYC renewals of existing customers of the firm in close interaction with the Front Office. You will be required to create and complete the end to end client renewal KYC record, incorporating all due diligence documentation in to the KYC platform. In order to be successful at this role you will need to be familiar with working in an analytical environment, ability to evaluate complex and lengthy documents in order to ensure full adherence to regulation requirements, and have proven experience of producing quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary. Effective communication skills are a key part of this role as it requires building and maintain strong working relationships, in a changeable environment.
Job responsibilities

• Manage own KYC renewals book of work and oversee the renewal process end to end
• Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidences to fulfil KYC/ AML due diligence
• Liaise regularly with the business to conduct workload planning, review status of key renewals and prioritize open requests- Interact with key stakeholders such as Front Office, Compliance, Quality Control to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
• Create quality KYC profiles ensuring accuracy, completeness and validity, incorporating multiple risk factors in compliance with global and local regulatory requirements
• Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
• Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the EMEA region
• Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
• Maintain a globally agreed quality pass rate for KYC records reviewed by Quality Control and sampled by Quality Assurance Key Skills and Requirements

Required qualifications, capabilities, and skills

• Knowledge of Foreign Correspondent Banks (FCB) segment - experience in execution of KYC in this client type, knowledge of Treasury Services Product suite, knowledge of Wolfsberg CBDDQ questionnaire
• Ability to risk assess FCB's AML program and be able to identify red flags or any pattern associated with AML behaviour
• Ability to prepare/articulate narrative summary relating to any risk mitigations
• Solid knowledge of financial industry
• A working knowledge of KYC/Compliance/AML standards
• Ability to demonstrate strong verbal and written communication skills with proven experience of conflict resolutions
• Strong time management, organizational, relationship building skills
• Quality focused work ethic and strong controls mind-set

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.