Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
The Vice President, Solution Consulting UKI will ensure that they have an effective, motivated team of highly skilled resources to support sales cycles for our prospects, and customers.
- Responsible for pre-sales engagement, business strategy and thought leadership for ServiceNow driving cross-industry development and go-to-market strategies for innovative solutions
- Develop team members according to the demands of the business and according to their individual professional goals
- Develop and maintain a recruiting pipeline of potential candidates to meet future business demands
- Develop tomorrow's people managers and act as our organization's leader across sales, solution consulting, marketing, and solution specialist teams
- Assign resources solution development opportunities, and consistently evaluate progress against goals
- Assign resources as required to marketing and other efforts to support demand generation
- Evaluate team members and people managers regularly through analysis of direct observation, peer feedback and sales feedback
- Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
- Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting, commissions etc.
- Serve as a senior staff member of the Solution Consulting organization overall, teaming with the GEO leaders, Segment leaders, and each route to market lead
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 10+ years experience in building or leading pre-sales or professional services organizations
- 10+ years experience of standard approaches to coaching, mentoring and managing a team of senior level professionals and people managers
- Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's)
- Successfully developed forward-looking strategies in previous roles while clearly outlining the investment and go-to-market plan necessary to achieve this strategy across headcount, hiring, training, and tools
- Ability to motivate and inspire a growing team of leading Solutions Consultants
- Ability to motivate and inspire a growing team of second line managers to build a multi-layered management team as our organization grows
- Strong internal matrix leadership and relationship building abilities with sales and marketing counterparts
- Ability to prioritize resources and broker internal compromise to achieve the best outcomes for our corporation across competing internal priorities
- Able to articulate and logically communicate concepts with technical and non-technical audiences
- Experienced with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations and team leadership
- Experience of working with Service Providers, Outsourcers and Global System Integrators
- Proven ability to bridge the Strategic "what" of market outcomes, to the technology "How" of Servicenow's approach, in the context of compelling financial "why" of improved margins, agility, and growth through the NOW Platform's unprecedented ability to transform the go-to-market
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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