PandaDoc seeks a passionate and experienced Vice President of Engineering to lead our engineering strategy and execution for our engineering experience in the Customer Value Track.
The VP of Engineering will play a pivotal role in aligning our engineering and business strategies, improving the adoption of core functionality, and strengthening the connection between our engineering team and other departments. We are looking for a new teammate who will be an expert in the craft of engineering management, with the ability to inspire and guide a growing team of 6 Engineering Managers and Directors. The role will be reporting directly to the Senior VP of Engineering.
In this role, you will:
- Lead and scale the engineering organization through strategic hiring, mentoring, and development of engineering managers and directors while establishing clear accountability frameworks and succession plans.
- Drive technical vision and strategy by translating business objectives into comprehensive engineering roadmaps, ensuring alignment with company goals and maintaining focus on delivery excellence.
- Establish and optimize engineering processes, including CI/CD pipelines, DevOps practices, and cloud infrastructure, while implementing best practices for security, scalability, and reliability.
- Partner with Product leadership to define and execute product strategy, ensuring engineering efforts directly contribute to customer value delivery and core feature adoption.
- Develop and track key engineering metrics and KPIs across teams, focusing on quality, velocity, and customer impact while using data to drive continuous improvement.
- Build and maintain strong relationships with cross-functional teams (Product, Sales, Marketing, Customer Success) to ensure effective collaboration and alignment on priorities.
- Champion customer-centric engineering practices by incorporating customer feedback into technical decisions and prioritizing initiatives that enhance user experience and satisfaction.
- Manage engineering budget and resources effectively, making strategic decisions about technology investments, team structure, and development priorities.
- Foster a culture of innovation and technical excellence while maintaining a balanced approach to addressing technical debt and platform stability.
About you:
- Minimum of 10 years of experience in Engineering, including at least 5 years in a leadership role.
- Proven experience leading Engineering Managers and Directors, fostering growth and accountability.
- Ability to inspire and motivate teams, driving engagement and performance and experience in scaling teams, hiring top talent, and succession planning.
- Ability to translate business objectives into engineering roadmaps and actionable plans.
- Experience working closely with Product, Sales, Marketing, and Customer Success teams to ensure customer-centric solutions.
- Strong experience in aligning engineering efforts with customer value delivery and core feature adoption.
- Understanding of product-driven development, balancing innovation with technical debt, and having a metrics-driven approach to measure and improve engineering impact on business outcomes (e.g., adoption, retention).
- Experience in building, launching, and operating successful engineer strategies in a SaaS environment.
- Deep understanding of software development processes, cloud architectures, and scalable systems.
- Ability to guide architectural decisions and engineering excellence without micromanaging.
- Experience implementing engineering KPIs (velocity, quality, uptime, lead time) to drive continuous improvement.
- Strong focus on operational efficiency, process automation, and cost optimization.
- Ability to scale engineering processes and governance without introducing bureaucracy.
Company Overview:
PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast-scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.
Company Culture:
We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. Although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency and selling a product that changes the lives of our customers.
Check out our LinkedIn to learn more.
Benefits:
- An honest, open culture that emphasizes feedback and promotes professional and personal development
- An opportunity to work from anywhere — our team is distributed worldwide.
- 6 self-care days
- A competitive salary
- Medical insurance
- And much more!
PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
EXTERNAL RECRUITERS
Approval Requirement
The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.
