Job Description
Join JPMorgan's EMEA Trade Support team - drive excellence in global securities management and client service with innovative solutions.
As a Trade Support Associate in the EMEA Trade Support team, you will be responsible for managing all Discretionary and Non-Custody client sales across over 38 international equity and fixed income markets to ensure they are sufficient for settlement on the value date. You will regularly interact with global trading desks on high-fee assets and those approaching dividends. Additionally, you will be responsible for the daily monitoring and management of compliance breach reports, engaging with business partners to ensure any breaches of pre-agreed limits are resolved the same day. You will also manage the return of on-loan assets for client exits and restructures, monitor client restrictions, and collaborate closely with all teams throughout the lending department to provide an excellent standard of service for all clients.
Job responsibilities
- Actively reviews client holdings, reallocates and recalls for client sales to ensure sufficiency on value date
- Works closely with the Global trading desks to reduce client risk
- Checks upcoming dividend events on high-risk markets to minimise client risk
- Assists Traders to help maintain trading strategies
- Monitors compliance reports to prevent client limit breaches
- Prepares and issues recall notifications to brokers
- Reviews pre-sale notifications
- Provides daily updates on failing client sales
- Manages client transitions and provides regular updates to the Relationship Managers
- Escalates with Brokers, Traders & Client Relationship Managers where required, to settle failing recalls and sale buy-in threats
- Challenges processes to streamline and automate where possible within agreed controlled manner, ensuring they are documented and updated in standard operation procedures, maintaining that any changes do not introduce risk and is always compliant
Required qualifications, capabilities, and skills
- Excellent verbal and written communication skills
- Ability to work under pressure and to strict deadlines
- Excellent organisational skills with the ability to prioritise
- Meticulous attention to detail
- Self-motivated with a flexible approach to working hours
- Team player with excellent client services skills
- Understand the key elements of other infrastructure groups (i.e. Global Trade Support & Trading Desks, Collateral, Corporate Actions, Transitions, New Business, Market risks, Operational risk, Legal, Audit and Compliance, etc.) and recognize the impact of the actions of the Trade support team on these areas
- Computer literate with sound working knowledge of all Microsoft Office programmes
- Quick learner of both product knowledge and new systems
- Lead by example with positive attitude and engagement at all times
- Commitment to providing exceptional service to customers and support to staff members
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
