We are looking for a Technical Writer with ESCROW experience to join our DevOps team.
You’ll be responsible for fully documenting our technical processes for building, maintaining applications from an Infrastructure and application perspective.
This role isUK based, primarily remote working with some travel required to our London Office. Sponsorship is not available for this opportunity.
What you will do:
- Collaborate with engineers from various teams to produce all-encompassing documentation on the INSTANDA infrastructure
- Enhance INSTANDA’ s ESCROW service documentation
- Develop accurate documentation for the existing estate with a high degree of quality and maintain documentation to reflect the latest changes
- Review all pertinent functional and technical information from product management, development and subject matter experts to understand the functionality from the users' perspective.
- Present technical information by creating and editing screen captures, charts, tables, lists, steps, or graphics.
- Perform job requirements according to a Documentation project plan.
- Share technical authoring and publishing knowledge with team members.
- Previous experience in documenting ESCROW services.
- Proven experience as Technical Writer, Technical Author, or similar role.
- Strong technical based background, ideally in multi-region Azure tenants.
- Advanced level in English writing abilities.
- Experience with structured writing.
- Experience documenting highly complex engineering environments.
- Ability to establish and follow content style and usage guidelines.
- Strong drafting, copy editing, and proofreading expertise.
- Good attention to detail and analytical thinking abilities.
- Experience with project management software such as Jira issue tracking systems and Confluence collaboration tools for sharing the information, or similar.
- Strong team player with outstanding communication, organization, and interpersonal skills.
- Ability to work independently within a globally distributed software development organisation and have a strong work ethic.
- Competitive salary
- Generous 28 days holiday allowance, in addition to public holidays.
- For every year of service you complete, we’ll give you an additional days holiday (max. 5 days)
- One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
- Remote & Hybrid approach varying with the nature of your role.
- Life cover; income protection and participation in the company pension scheme
- All employees are included in the company discretionary bonus scheme.
- £100 per month to put towards wellness activities.
- Annual learning & development allowance of £1,250 and free access to LinkedIn learning and Microsoft ESI learning platforms
Additional Information:
Our company was built by looking at the world through a different lens and our culture today reflects that by encouraging you to be yourself, speak your mind, and share your opinions. We want people who want to push themselves, be part of something great, and be prepared to challenge if they think there is a better way. Collaboration sits at the heart of how we operate, it has fueled our growth enormously and our aim to be ‘world class’.
We want everyone to be the best they can be throughout our recruitment process; if you require any additional adjustments please let us know. Visit for more information
INSTANDA has an in-house recruitment team, which focuses on sourcing great candidates directly. INSTANDA does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.
Top Skills
What We Do
INSTANDA operates exclusively through Software-as-a-Service (SaaS) and is a radically different approach to insurance product innovation. INSTANDA’s no-code product design platform is built on a powerful set of insurance specific calculations, processing and workflow capabilities. Design. Build. Launch. INSTANDA integrates seamlessly with your existing systems to give you a powerful product launch platform. Our global community of clients help determine INSTANDA’s roadmap, making it a truly responsive, low risk insurance product enabler. INSTANDA works with the world’s largest and most progressive carriers, MGAs and brokers in UK, Europe, US, Canada, LATAM and Australia converting the lethargic back office to an agile front office, freeing the industry from high cost legacy systems. Using INSTANDA, organisations can now think and act at the same speed, where rates, questions, documents, customer journeys can be amended in minutes and new products can be launched in days and weeks. ROI is delivered in weeks via dramatically reduced product manufacturing, underwriting and distribution costs with unrivalled customer experience.
