Technical Product Manager (m/f/x)- Platform, Grail

We are a passionate and open-minded group of software enthusiasts, and together, we are global market leader in software intelligence. By providing actionable data on how applications are performing in real-time—for example, crash reporting, server-side tracking, root-cause analysis to name a few—our full-stack monitoring platform helps our customers anticipate and resolve their software issues. We have made it our mission to ensure that millions of people worldwide have an excellent user experience, made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform.

The Core Platform is the heart of Dynatrace and serves multiple product purposes such as storing and analyzing observability data, as well as frameworks are used to build the different Dynatrace applications.
The entire product is built on the Platform and relies on it. Hyperscale, lightning performance and delivery are key to the aspect you will deliver.

The Grail area is responsible for scalable, distributed writing and reading of data, Dynatrace Query Language (DQL) and Distributed Query execution.

Your future role:

• You will drive new innovative core product capabilities, with quality, hyperscale and high-performance in mind.
• Working in a team with highly professional product managers and engineering teams responsible for storing and analyzing observability data in a highly performant and scalable manner in Grail and for the Dynatrace Query Language (DQL).
• You own the functional- and use case-based aspects of product roadmap, represent the end user’s point of view, and strive for innovative solutions by answering the WHY and understanding the end user’s pain points.
• As part of a larger team, you drive the product roadmap definition and our near-term and long-term product strategy.
• You work together with our agile R&D teams to deliver product capabilities that WOW customers and create value-add that sells and impacts product adoption in a measurable fashion.
• You will be working together with key stakeholders, both internal and external to identify requirements and opportunities for additional customer and business value.
• You will manage a wide range of requirements and deduct common denominators, finding generalized concepts fitting into a centralized Platform.
• Acting as a companywide accepted expert that drives knowledge not only into the organization but also to the customers.
• You manage cross-functional product initiatives with our customer support to excel in customer support situations, prevent escalations and “smooth sailing”.
• Partnering with product marketing to develop targeted messaging, define go-to-market strategies and tactics, and enable the sales team.

• 2+ years of technical product management experience in a B2B environment, with prior success in setting product strategy and executing it based on research, data, and industry trends as well as scaling and optimizing.
• Experience with cloud technologies (e.g., AWS, Azure, GCP), SaaS, shared infrastructure, mass storage databases, and Web apps
• You have an entrepreneurial mindset to understand the business goals and needs and you are able to translate product strategy into business impact.
• You can think big, but at the same time break things down into smaller components, and build high-level roadmaps from that
• A solution – oriented mindset, finding the best compromise between usability, competitiveness and technical feasibility + scalability.
• Clear sense of ownership and accountability, strong communication skills towards team, peers, and stakeholders alike, as well as a bias for action
• Understanding and ideally hands on experience with Databases and query languages
• Understanding and ideally hands on experience within the area of Big Data analysis satisfying Data Science use cases would be an advantage
• Willingness to travel (< 15%)

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.

We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.

Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 70.000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.