Manage and coach a team of residential security consultants to meet sales targets through field accompaniment, reporting, stakeholder collaboration, incentives, and driving self-generated sales.
Account Manager (Residential B2C)
What we offer
- Competitive salary and commission / bonus plan
- Paid holidays and sick pay
- Unbranded Company car & fuel card
- Comprehensive benefits package including pension, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
- Extensive product and on the job/cross training opportunities with outstanding resources available
- Encouraging and collaborative team environment
- Career development through various career ladders including Customer Service
- Dedication to safety through our Zero Harm policy
- Access to business resource groups
- Training on our company values
- Company vehicle and IT equipment to complete all jobs
What you will do
You will be managing a team of agents these are people who have partnered with ADT but not directly employed by them.
How you will do it
- You will be responsible for the whole team to hit their sales number via effective coaching and field accompaniments.
- You will be communicating with stakeholders around the business to develop interdepartmental relationships that will not only benefit the sales team but the business.
- Sales reporting to your manager and updates on sales progress.
- Using incentives and rewards to drive sales and hit the required sales numbers.
- Introducing new ideas on how the team can grow Self-Generated sales.
- Attending engineer huddles and meetings to grow collaboration
- Training the agents staff on evolve, salesforce, products and sales.
- Grow and increase sales month on month – year on year
What we look for
Essential
- Need to be targets focused and have a strong winning mentality
- Very passionate and interested in technology
- Extensive experience in managing successful customer relationships
- Well-developed communication and interpersonal skills and able to deal with people at all levels both in and outside the business
- Happy to stay away as this is a UK based role with travel
Preferred
- Experience within B2C or BCB fire & security market
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