The Staff Scrum Master will lead Agile teams, educating them on processes, facilitating ceremonies, supporting impediment removals, and ensuring value delivery while driving continuous improvement initiatives.
TJX Europe
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
What You’ll Discover
- A collaborative environment that values continuous improvement and transparency
- Career development opportunities across a global IT organization
- Hands-on experience working in a fast paced energized team
What you'll do
We are seeking a motivated and experienced Staff Scrum Master to join our team. The ideal candidate will have very strong experience as a Staff Scrum Master and will support fully remote teams working as a SAFe Agile Release Train (ART) with distributed team members globally.
This role involves working within TJX’s Global Buying Tools ART, supporting delivery of releases across all geos for our on-prem and cloud-based solutions, including, to name a few POEM, PO Manager, Buyers Toolkit, i Scan, Deal Data Administration and POCC.
The Staff Scrum Master will be responsible for educating and coaching their team(s) on Agile processes, driving continuous improvement initiatives, and ensuring the delivery of business value.
What you'll need
- A Staff Scrum Master is the servant leader on an Agile team and is responsible for educating and coaching their team and the enterprise on Agile processes.
- The Staff Scrum Master is also responsible for driving and leading continuous improvement initiatives within their team and therefore displays an advanced knowledge of SAFe, Kanban, Scrum and XP principles.
- Supports impediment removals and fosters an environment that builds and supports a high performing team. Monitors team progress and communicate team progress to stakeholders.
- Comfortable flexing in hybrid SAFe and waterfall delivery
- Partners with the Product Owner and Product Manager to ensure the product backlog is continuously refined and work is prioritized and scheduled.
- Accountable for delivering value to the business and stakeholders.
- Understands the value of the definition of ready and definition of done
- Supports the TJX Solution Delivery Process (SDP) while adhering to Compliance guidelines. A Staff Scrum Master typically has experience in at least 1 domain.
- May be asked to mentor junior level Scrum Masters and may have up to 2 direct reports
Responsibilities
- Supports team impediment removal and dependency tracking
- Facilitates Agile team ceremonies e.g., daily standups, reviews, retrospectives
- Ensures team agreements are in place and coaches adherence to SAFe/Agile practices
- Drives iteration commitments and plan for delivering business value
- Collaborates with other Scrum Masters across the ART as necessary, e.g., Scrum of Scrums
- Coordinates with other teams as necessary, for example a Shared Services or DevOps team
- Key Partner with the Product Owner to ensure product backlog items are refined, prioritized and scheduled
- Supports estimating activities within the team
- May support Release Planning
- Responsible for facilitating capacity planning
- Reviews metrics to measure team progress and is responsible for achieving baseline KPIs
- Identifies areas for improvement
- Validates time tracking
- Tracks team objectives using appropriate Agile tools/applications
- Protects team from external interference
- Supports ART Readiness/Preparations
- May provide Flow Board Management if supporting a Kanban team
- Mentors less experienced Scrum Masters and offers training and guidance where necessary
- May have up to 2 direct reports
- Typically supports 1 or 2 teams
- Consistently demonstrates the ability to manage moderately complex work through their teams
- Influences work and process outside of the ART as needed
Must Have's
- Strong number of years’ experience as a scrum master
- Strong understanding of Agile methodologies and SAFe framework.
- A mindset for continuous process improvement, driven by a focus on delivering value through efficiency with excellent planning, facilitation, coaching, and mentoring skills.
- Ability to influence effectively with and without formal authority.
- Excellent verbal and written communication skills, knowing your audience.
- Proven success working in a highly collaborative, matrix environment, with a track record of measurable business impact.
- Experience working in hybrid scrum and waterfall environments.
- Capability to demonstrate critical thinking and proven track record of positive change.
- Solid understanding of agile methodology, scrum, SAFe, and agile tools (JIRA, Confluence)
- Ability to work collaboratively with distributed team members.
Nice to Have's (potential to upskill)
- Bachelor’s Degree or equivalent engineering skillset, training, or technical work experience (required) Experience with Agile tools and applications
- Certifications in Agile and Project Management (SAFe, PMI-ACP, PMP)
UK & Ireland: You must have the legal right to work in the country you are applying to.
Join us and Discover Different at TJX, click here to learn more.
As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
Address:
73 Clarendon RoadLocation:
EUR Home Office Watford GBTop Skills
Agile
Confluence
JIRA
Kanban
Safe
Scrum
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