JOB DESCRIPTION
Remote opportunity for candidates based in Poland
The Sr. ECM Application Engineer works with the business functional and service areas, Business Analysis and Testing, application integration and management teams to ensure that content is available, secure, updated, and retained per the corporate data retention policies, while also providing technical assistance to these teams to onboard new libraries and to resolve performance and functionality challenges.
RESPONSIBILITIES
- Serves as a Subject Matter Expert and technical consultant on matters related to the underlying content management architecture, UI functionality, and configuration including prerequisites and capability considerations with Content Server extensions and modules when designing solutions with OT Content Server System Admin offerings for business requirements.
- Supports the analysis, development, modification, testing, and maintenance of application functionality that supports the UI and backend functions to create, edit, upload, download, search, move, data populate, delete, archive, and publish documents and data for our internal and external consumers.
- Configure and run reports (Live Reports & Web Reports) in support of solutions and reporting.
- Apply and build legal requirements and retention policies to RSIs.
- Develop, test, and deploy workflows, automation, business workspaces, collaboration tools, and reporting.
- Maintain, design, and make changes to a stable and flexible content management architecture that meets the organization's application and business access needs.
- Coordinate with Business SMEs, Content Services Test Lead, and Project Managers, and IT Operations staff on enhancement lists, prioritization, deployment schedules in support of functionality changes, category templates, and new and updated repositories.
- Provide clear and comprehensive design narrative and diagrams, deployment runbooks and supplemental instructions, and release descriptions, for implementation of solutions.
- Lead migration efforts to ensure that content is properly identified, documented, and migrated to the appropriate content management platform.
- Ensures, through careful design, that document quality and security controls are implemented to ensure the consistency and security of company information.
- Participate in the process of evaluating and selecting architectures, technical directions, and strategies for items related to content management.
- Provides support to assist global teams in resolving issues related to the performance of the content management environment.
- Interfaces with global operation resources to implement changes and maintain the availability of the content management environment.
- Manage OpenText Directory Services Security and Administration.
- Work with the business to document new repository requirements.
QUALIFICATIONS
- Bachelor of Science in Computer Science or equivalent industry experience required.
- Five or more years of Information Technology experience, including at least three years of administration/development of MS SQL, and Web Services, and OpenText.
- Experience with OpenText Content Server functionality and other Extended ECM suite products such as but not limited to Record Series Indicators (RSIs) for Records Management Module, Workflow Design and Maps, OScript, LiveReports, WebReports, Active Smartviews, Workflows, OTDS and OTCS, Object Importer, Customizations using Oscript (9.2/9.7/10), Physical Objects, Enterprise Connect, Enterprise Connect, LiveReports, and WebReports.
- Experience in the installation of Complex Production systems including Content server.
- Experience in upgrading Content Sever from lower versions to Higher version
- Experience in progressive levels of responsibility related to content management systems and maintenance.
- Demonstrated competence in cloud-based environments (Azure preferred but could consider AWS, Google Cloud Platform)
- Experience with analyzing performance issues with the content management platform, including query troubleshooting and tuning experience.
- Experience in Agile practices and managing work in Dev Ops, including Test Suite Management.
What you'll experience working at UL:
- Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
- People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
- Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
- Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
- Total Rewards:
- Competitive remuneration package with yearly bonus
- Mediclaim scheme for family
- Group Term Life Insurance
- Group Personal Accident Insurance
- Training and Development (provided by UL University).
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL Solutions
#LI-MA1 #Remote
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
When you combine the gravitas of a 130-year-old safety science leader with the a culture of innovation that pushes the boundaries into new services and technology, you get UL Solutions. As a global team of business and engineering experts, we develop software for a huge range of industries, including medical, sustainability, renewable energy and healthy buildings. Together, we're dedicated to making a real-world difference, to using our knowledge for good and to pioneering positive change. Join our team and use your expertise to transform global safety, security and sustainability.
