Design, implement, and operate shared Resource Plane services (event streaming, messaging, caching, object storage, logging). Run Kafka, RabbitMQ, Redis, and Elasticsearch in production, apply SRE practices, build IaC/GitOps automation, define platform guardrails, integrate services into the IDP, participate in on-call, lead incident response and reliability improvements, and contribute to architecture and roadmap planning.
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the role:
While primarily remote, this role may require occasional visits to the Bristol office or London.
We are looking for a Senior Resource Plane Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role with staff-level expectations, operating in a small, high-impact team responsible for shared, non-database runtime services. The Resource Plane Team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems.
About the role:
While primarily remote, this role may require occasional visits to the Bristol office or London.
We are looking for a Senior Resource Plane Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role with staff-level expectations, operating in a small, high-impact team responsible for shared, non-database runtime services. The Resource Plane Team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems.
What you will be doing:
- Own the design, implementation, and operation of shared Resource Plane services used across the organization
- Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production
- Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems • Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management
- Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers
- Integrate Resource Plane services into the Internal Developer Platform for self-service consumption • Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary)
- Lead incident response, root cause analysis, and reliability improvements for owned services
- Collaborate closely with Kubernetes Platform Team, IDP and other teams as required
- Act as a senior technical voice in architecture discussions and platform roadmap planning
What you will bring to the role:
- A bachelor’s degree in Computer Science, Software Engineering, or Information Technology
- Senior-level experience operating production-grade, stateful distributed systems
- Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch
- Proven experience running infrastructure primarily in on-prem environments
- Strong understanding of Linux systems, networking, and storage fundamentals
- Deep experience with Infrastructure-as-Code (Terraform preferred)
- Experience with GitOps workflows and declarative infrastructure management
- Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning)
- Experience working with Kubernetes-adjacent platforms and services
- Ability to operate independently and take ownership in a small team environment
Preferred Qualifications:
- Experience designing shared platform services consumed by multiple product teams
- Familiarity with IDP concepts and developer self-service platforms
- Experience migrating on-prem workloads toward cloud-native or hybrid models
- Exposure to security, compliance, and governance requirements for shared infrastructure
- Prior experience in staff- or principal-level technical leadership roles
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Similar Jobs
Edtech • Information Technology • Software
The Enterprise Customer Success Manager focuses on engaging and retaining major clients, driving value through strategic partnerships and data-driven insights to ensure customer success and satisfaction.
Top Skills:
GainsightSalesforce
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Plans and executes chemical analysis experiments, establishes analytical methods, validates data, and prepares technical reports and presentations. Ensures data integrity, maintains laboratory standards and equipment, manages assigned project workloads, and collaborates across teams. The role also mentors junior staff and supports laboratory administration while maintaining a safe, organized working environment.
Top Skills:
Analytical InstrumentsChemical Analysis TechniquesLaboratory EquipmentStatistical Software
Cloud • Security • Software • Cybersecurity • Automation
Leads technical direction for GitLab Professional Services engagements from discovery and scoping through implementation and handoff. Designs GitLab architectures, deploys self-managed and cloud environments, executes source-code and CI/CD migrations, and provides DevOps and DevSecOps consulting. Coordinates customers, partners, and internal teams; creates delivery documentation, automation, training, and reusable implementation assets. The role requires strong technical communication, cloud and on-premises infrastructure experience, Terraform and Ansible expertise, migration experience, and the ability to manage complex customer projects remotely.
Top Skills:
AnsibleCi/CdCloud ComputingCongregateDevOpsDevsecopsGitlabGitlab Environment ToolkitInfrastructure As CodeOn-Premises InfrastructureTerraform
What you need to know about the Manchester Tech Scene
Home to a £5 billion digital ecosystem, including MediaCity, which consists of major players like the BBC, ITV and Ericsson, Manchester is one of the U.K.'s top digital tech hubs, at the forefront of advancements in film, television and emerging sectors like as e-sports, while also fostering a community of professionals dedicated to pushing creative and technological boundaries.
