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Gartner

Sr Director Analyst - Application Services, Tech Services Leaders (Remote UK)

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When you join the world’s leading Business and Technology Insights company, you’ll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage. As a Gartner analyst, you’ll not only help clients solve complex issues and deliver on key initiatives, but you’ll also grow your career and the scope of your impact across individuals, teams, companies and industries.

About this role

This Senior Director Analyst will provide actionable insights to Gartner clients (who are tech services leaders) who are planning, creating, and managing application services practices and offerings in both corporate and cloud environments. This role will also predict and project how application services market trends will impact end clients in their service solutions initiatives and decisions.

The successful candidate will have a thought leading vision for how application services will evolve, and what Gartner's service provider clients in this market must do to succeed.

We look for practical, operational and commercial, experience creating and bringing to market services solutions, the creation of differentiated services offerings, driving impact for clients, as well as growth and profitability at the practice level.

The ideal candidate will possess strong industry experience across various application services (domains, COTS, Oracle, Salesforce, ServiceNow, and / or Supply Chain experiences sought), and have experience in consulting, implementation, management, and support in this space.

What You’ll Need

You need to know the application services market, technologies (adoption and adaptation), buyer and competitive trends, offering/practice management practices, etc. and be able to see the forest and the trees.

  • Bachelor's degree, MBA preferred or equivalent work expeirence
  • 12+ years of experience working in the Application Services Marketplace
  • Experience as a leader in the application services industry.
  • Experience working with, developing and evolving service offerings in multiple segments of the application services marketplace.
  • Knowledge of Practice/Offering Leadership/Product Management is a must.
  • Executive Presence (C-level, -1)
  • Compelling composition and data analysis to glean actionable insights to deliver content to drive growth and retention for clients.

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:101854

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