UserGems helps companies generate more revenue by identifying buyers who will most likely buy from them. Leveraging artificial intelligence, UserGems combines relationship data with trigger events to surface the most relevant buyers for each customer. We’ve raised $20M Series A from investors including Craft Ventures, Uncork Capital, Battery Ventures, and Tiger Global.
UserGems is seeking a talented and motivated Senior Devops Engineer to join our team.
This is a great opportunity for someone who is interested in being a part of a tech startup with an award winning product! You’ll be around fun, talented people that are passionate about technology and professionally developing in their career.
Our Product
UserGems helps companies generate more revenue by identifying buyers who will most likely buy from them. By monitoring a company’s existing customer list for customer contacts that change jobs or move companies.
Each month, our customers get a list with these changes; identified and ranked by our proprietary algorithm. This algorithm combines thousands of data points to generate the best possible prospecting list, uniquely tailored to them so their sales team’s pipeline is always up to date with the correct prospect information so they can reach out to them.
As a Sr. DevOps Engineer you will:
- Have ownership of our infrastructure, which includes availability, costs, security, documentation and performance
- Support teams working with PHP, Java and Python
- Build tools to enable developers to maintain their code in production
- Monitor applications, gather telemetry and use associated utilities. Unified logging and error reporting
- Manage users and passwords in coordination with security team
About our tech stack:
- AWS/Azure (1% Azure as legacy which will be migrated to AWS over time, 99% AWS)
- Kubernetes (EKS) for service hosting and Docker/ECR for build/distribution
- Helm for templating Kubernetes workloads
- Laravel Forge for configuration and deployment of PHP workloads
- RabbitMQ (AWS MQ) for micro service messaging and communication
- Datadog for log management
- Python/Bash for scripting
- BitBucket as VCS (possible migration to GitHub soon)
- PHP, Java and Python code bases
- Mysql, Postgres and Elastic Search databases
Your Qualifications:
- You have at least 5 years of professional experience as a DevOps Engineer.
- You have a degree in computer science or similar.
- You are highly proficient in spoken and written English.
- You have a passion for working with technology products.
- You thrive in a fast-paced, high-performance environment.
- You are proactive and like to take responsibility.
- You have experience with:
- IaC (Terraform) and configuration management
- Cloud computing providers (AWS)
- CI/CD and SCM/VCS tools (Bitbucket, Github)
- Kubernetes and Helm
- Large scale/high workload environments and managing resource constraints (RAM/CPU, etc)
- Securing internet-facing traffic (WAF, security groups, subnetting, etc)
- Experience in managing large mysql databases is a plus.
- Experience in optimizing mysql is a plus.
- You’ll be part of a fast-growing startup as it scales from 60 employees to 100+
- Customers love us! (see our Customers page and G2 Reviews). They see ROI in Closed Won revenue generated
- Employees love us! (see our Glassdoor & RepVue page)
- We're a remote-first company with employees across the Americas and Europe
- We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected
- We are customer-focused and data-driven in everything we do
- We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation
- We offer a competitive salary and benefits
Top Skills
What We Do
UserGems helps you identify your biggest champions by tracking user job changes and automating everything it takes to turn past contacts into new pipeline.
For sales, UserGems delivers warm leads every month that help reps book more calls, find warmer introductions, and close deals faster.
For marketing, UserGems provides valuable contact data to reach and convert ICP leads so you can hit your pipeline target sooner.
? Stop missing 85% of your contact job changes using manual tracking
? Automate outreach to turn your most likely buyers into warm pipeline
? Build a community of champions who will buy from you again and again
