What Sales Tools/Productivity Improvement contributes to Cardinal Health
Sales Administration/Operations is responsible for supporting the sales organization and driving operational excellence in order to achieve the strategic and sales objectives established by the sales organization. This includes sales tools/productivity improvement, customer contract administration, business metrics/analytics, and rewards architecture.
Sales Tools/Productivity Improvement is responsible within the sales organization for program/project management relative to the development of sales tools for productivity improvement, including budget, schedule and scope constraints and risk mitigation; ensures the effective enabling of process and methodologies to improve sales results.
Responsibilities
- Aggregate and harmonize data from multiple sources (e.g., Salesforce, Trella Insights, Definitive Healthcare, claims feeds, internal CRM/ERP) to deliver clear, actionable insights that increase sales reach & frequency, new patient CGM capture, and resource allocation efficiency.
- Build dashboards and self-serve tools for Directors and Regional Sales Managers, surface market opportunities and coverage gaps
- Ensure HIPAA/privacy safeguards and appropriate minimum necessary use of PHI/claims.
- Define and operationalize Reach (# of targeted HCPs/accounts touched) and Frequency (# of effective touches per period) across channels.
- Build coverage heatmaps and gap analyses to align field activity with priority targets and patient opportunity.
- Use Trella Insights to analyze referral patterns, leakage, market share, and growth headroom by HCP, facility, and system.
- Identify and automate manual reporting to remove work from the field, freeing sellers to focus on growth.
- Deliver clear storytelling with data: what happened, why it happened, and what to do next (prioritized actions).
- Conduct enablement sessions to drive adoption of insights and tools.
- Champion Salesforce.com hygiene (accounts, contacts, activities, opportunities) and Trella usage standards.
Qualifications
- 8-12 years of experience, preferred
- Bachelor's degree in related field, or equivalent work experience, preferred
- 3–6+ years in Sales Analytics / Commercial Insights / Market Access / Healthcare Data Analytics preferred (CGM/diabetes, med tech, specialty pharmacy, or payer/provider a plus).
- Proficiency with claims analytics and provider/facility data (Trella, Definitive Healthcare; IQVIA/DRG/Komodo/Clarivate a plus).
- Strong BI tools (Power BI and/or Tableau); advanced Excel
- Experience with Salesforce.com reporting, data models, and embedding dashboards.
- Clear communicator able to translate complex datasets into actionable field guidance.
- Solid understanding of HIPAA/data privacy and de identification practices.
What is expected of you and others at this level
- Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
- Participates in the development of policies and procedures to achieve specific goals
- Recommends new practices, processes, metrics, or models
- Works on or may lead complex projects of large scope
- Projects may have significant and long-term impact
- Provides solutions which may set precedent
- Independently determines method for completion of new projects
- Receives guidance on overall project objectives
- Acts as a mentor to less experienced colleagues
Anticipated salary range: $87,700 - $125,300
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 02/04/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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