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As a Specialist in Onboarding you will be responsible for running the global onboarding program for SDRs joining Navan.. You will own the delivery of the onboarding program in partnership with SDR Field Enablement, SDR Leadership and subject matter experts. You will measure the program's ongoing effectiveness and impact on ramping KPIs, using that data to make recommendations and implement changes to content and design as needed.
What You’ll Do:
- Onboarding Program Development: run and continually optimize structured onboarding programs to ensure new hires are set up for success.
- Training & Facilitation: Conduct live and virtual onboarding sessions, ensuring engagement and knowledge retention.
- Cross-Functional Collaboration: Work closely with HR, Sales and SDR Field Enablement teams to align onboarding content with SDR leadership goals.
- Performance Measurement: Track and measure onboarding effectiveness through feedback and performance data around 3 month ramping target, first 6 months quota attainment and 6 month SDR attrition numbers.
- Process & Resource Optimization: Continuously refine onboarding materials, ensuring relevance and accessibility for new employees.
What We’re Looking For:
- 2+ years of experience in productivity, enablement, or a related GTM role.
- SDR experience preferred.
- Proven ability to execute projects with minimal supervision.
- Experience collaborating with cross-functional teams.
- Stakeholder Collaboration: Work closely with HR, SDR Leadership and Enablement teams to align onboarding with business needs.
Competencies & technical expertise:
- Clear Communication: Effectively deliver engaging training sessions and create comprehensive onboarding content.
- Project & Program Management: Manage multiple onboarding initiatives, ensuring timely execution and quality.
- Data-Driven Mindset: Analyze onboarding effectiveness using key performance metrics and feedback loops.
- Learning & Development Expertise: Knowledge of adult learning principles and instructional design methodologies.
- Technical Proficiency: Proficiency in content and learning management systems (CMS & LMS), Google Suite, and virtual training tools.
- As a global role it will involve frequent international travel
Why Join Navan:
- Be part of a fast-growing company transforming business operations.
- Work in a high-impact role that directly influences business performance.
- Opportunities for career growth and professional development.
- Competitive compensation, benefits, and an innovative team culture.
Internal Leveling Guidance:
A senior specialist working on mid-level complexity projects requiring analysis of variable factors and functional impact. Executes initiatives, collaborates cross-functionally, and refines productivity strategies to drive measurable improvements. Responsible for tracking key performance indicators (KPIs) and optimizing programs for efficiency.
