Solutions Engineer

Meet the Team
Our Solutions Engineering team serves as the technical engine for the UKI Service Provider market, supporting a diverse portfolio of customers ranging from Carrier and Media to Data Center and Cloud providers. We operate in tight-knit squads alongside our Account Managers, serving as a critical pillar within the broader UKI SP cluster and the wider EMEA Service Provider organization. Our team is defined by a flexible, highly knowledgeable, and deeply customer-dedicated culture that thrives on complex technical challenges and collaborative partner engagement. With a proven track record of success and consistent year-over-year growth, we are at the forefront of driving innovation across the region. Joining us means becoming part of a dynamic, high-performing group that is actively shaping the future of connectivity in the UKI market.
Your Impact
Drive customer digital transformation by architecting cross-architectural solutions—including Routing, Cloud/AI, Data Center, and Security—that address the unique infrastructure needs of our UKI Service Provider and Media customers. Lead technical sales engagements by delivering expert-led demonstrations, pilots, and proof-of-concepts to translate complex business objectives into tangible, outcome-based Cisco architectures. Partner with Account Managers to implement strategic sales plans, ensuring technical guidance is aligned with customer success metrics to consistently meet or exceed revenue targets. Orchestrate internal and external resources to navigate sophisticated RFx processes and provide consultative support that solidifies Cisco’s position as a trusted advisor. Influence the future of network evolution by collaborating across business units to drive feature improvements that accelerate innovation and growth within the UKI Service Provider cluster.
Our minimum qualifications for this role are:

• 3+ years’ experience of a technical role encompassing the Service Provider industry
• Solid knowledge in several of the following domains: Networking, Service Provider Routing, Enterprise Networking, Cloud & AI technologies, Security & Automation
• Strong analytical skills and ability to present and articulate an effective solution that delivers customer value
• Experience in engaging with customer roles from engineers to architects, aligning technology to business drivers.

Preferred qualifications are:
Education & Technical Foundation

• Bachelor’s degree in Engineering, Computer Science, or an equivalent technical field.
• Industry-relevant certifications, such as Cisco CCxx, demonstrating deep technical proficiency.
• Comprehensive understanding of Cisco’s product families and the ability to articulate their value across complex architectures.

Sales & Business Acumen

• Proven experience positioning software-based solutions, including recurring revenue, subscription licensing, and SaaS consumption models.
• Strong business acumen to support the Account Team in analyzing market trends and developing long-term technical and business strategies.
• Solid grasp of the full sales cycle, including the ability to identify and navigate business challenges to drive demand and pipeline.

Execution & Orchestration

• Experience managing sophisticated customer RFx processes, including the orchestration of internal resources (Business Units, Specialists) and external partners.
• Ability to act as a primary technical advocate, driving customer issues through to resolution by collaborating with TAC and Business Unit resources.
• Capacity to influence future product roadmaps by collaborating with Cisco Business Units on feature improvements that drive additional revenue.

Consultative & Communication Skills

• Exceptional written and verbal communication skills in English, with the ability to present complex technical concepts to diverse audiences, from technical leads to executive management.
• Strong consultative mindset, capable of educating customers on value propositions, business drivers, and closing opportunities.
• Proven ability to build and maintain deep customer and partner intimacy, serving as a trusted technical advisor.
• Creative, determined, and flexible approach to problem-solving in a fast-paced, growth-oriented environment.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.