Solution Architect

Salary Range $148K-174K DOE, plus Health, Dental, Life, STD, LTD, 401k, PTO.

Our growing Enterprise Solutions Architecture Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale, many of the Solution Architects design and develop valuable solutions either during our engagements or innovating significant ways to support the delivery of our engagements.

As an Enterprise Solutions Architect Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced ESAs are periodically found solutioning in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer.

The Solution Architects on the team are expected to refine and grow their skills and responsibilities in development, DevOps, Business Intelligence, cloud, security and infrastructure, log analytics, and various other aspects of the Dynatrace Platform. Our team members find this job incredibly engaging, very demanding at times but extremely rewarding.

The Solution Architect role is a combination of an infrastructure, automation expert, coder, trusted advisor and cloud services authority who will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model. Our ESA team members perform most of their responsibilities remotely at a home office and will have moderate to minimal travel from time to time.

• Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
• 2-3+ years hands-on design and programming in some object-oriented language, preferably in a Java or .NET environment, preferably on medium-to-large online systems. This is not a programming position, but our team routinely works with customer developers and architects and must have these skills to be credible. Appropriate university-level programming coursework may be acceptable
• 5+ years consulting, presales, or support experience with application-focused software requiring interactions outside of the data center (other APM tools; large, packaged apps; not simply infrastructure)
• Architectural understanding of either the JEE or .NET platform and how it works, and a self-directed willingness to learn about other platform and “new stack” technologies such as PHP, node.js, Docker, etc.
• Experience with data presentation via charts and dashboards
• Understanding of code- and container-level performance tuning, troubleshooting, and architecture best practices in large multi-tier and SOA-based applications
• Proven problem-solving nature, with an engaged, self-motivated, can-do attitude
• Comfortable doing common Windows and Linux administration, and with Linux/UNIX command line
• Comfortable creating and maintaining personal virtual machines (Windows and Linux guest OSes) with products such VMWare Workstation, Parallels, or VirtualBox
• Excellent verbal and written English or regional communication skills and attention to detail
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate and build relationships with cross-functional teams and external stakeholders.
• Results-oriented mindset with a focus on driving business impact and delivering measurable results.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and requirements.
• Intellectually curios and creative with a customer-centric orientation
• Some travel will be required but will typically be less than 25%

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.