Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
SME Marketing Specialist
What does a successful SME Marketing Specialist do?
The SME Marketing Specialist will support our key client in Spain in analysing, making decisions and executing the SME merchant acquiring business, by leveraging Fiserv’s extensive and global know-how, product and technical reach and best practices. This role will be part of the key team deployed in Spain as part of Fiserv’s long-term commitment to the market to “move money and information in a way that moves the world”.
What you will do:
- Work with our client/s to understand and re-define their target customers: SME segmentation, offering/product bundles, unique selling points, pricing, communication strategy, customer experience and touchpoints.
- Leverage Fiserv’s experience in the SME business across different geographies and continents (e.g. Clover) to drive critical thinking and best practice adoption in our client organization/s, with a particular focus in non-payment related value generation: SaaS & Apps as a driver for non-financial client lifetime value creation, cross-sell and retention strategies and value-added services in general.
- Support client/s, where applicable, in any ongoing marketing and/or sales support activity: training, incentive plans, promotions, profitability analysis, client experience optimization and digitization, etc.
What you will need to have:
- Minimum 5 years of experience in Marketing/Trade Marketing in the Spanish payments and/or Software-as-a-Service (SaaS) and/or commercial banking industries.
- Customer focus/centricity as well as an entry-level understanding of the merchant acquiring and digital payments’ ecosystem are core requirements, both in Spain and abroad.
- Communication or Brand experience is a plus.
- Good understanding of the payments’ industry trends and success stories.
- Ownership, accountability, self-motivation and planning skills.
- Excellent verbal and written communication both in Spanish and in English.
- Bachelor’s degree or equivalent.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
