Site Reliability Engineer |||, AI/ML Platform

Job Description
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the AIML Data Platform Team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities

• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Design and implement solutions to enhance the reliability and scalability of AI/ML
  platforms and applications to accommodate fast growing demands.
• Partner with product engineering teams to ensure the AI/ML systems are reliable and
  high performing.
• Develop observability, security, automation and fin-ops tools and orchestration.
• Build strong cross-functional relationships that foster engagements across the
  organization and deliver solutions to user problems.
• Debug and solve issues in a production environment, identify root cause and
  remediate.
• Participates in on-call rotations, incident management and escalation workflows.
• Take full ownership of problems, develop solutions, and acquire new knowledge to
  complete the task.
• Mentor and guide junior engineers.

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability Engineering concepts and applied experience
• Expertise in SRE principles, reliability, scalability and performance of application and
  infrastructure.
• Expertise in programming with Python and Infrastructure as Code, tools such as
  Terraform.
• Experience working with distributed systems and cloud-native architecture in AWS.
• Systematic problem-solving and troubleshooting skills in a complex system.
• Excellent communication skills and ability to represent and present business and
  technical concepts to stakeholders.
• Self-managed, self-motivated with strong sense of ownership, urgency, and drive

Preferred qualifications, capabilities, and skills

• Prior experience working in AI, ML, or Data engineering.
• Expertise in container orchestration/Kubernetes.
• Prior experience developing Automation frameworks/AI Ops.
• Prior experience building observability and telemetry tools.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.