Crawford & Company
Senior Technical Business Analyst – AI & Loss Adjusting Transformation
Be an Early Applicant
Lead AI-first analysis and specification for loss adjusting platforms, performing deep technical backend and legacy system analysis (VB6/legacy), generate AI-driven requirements, UI mockups and Angular code, and deliver implementation-ready documentation while working across claims, billing, payment, and settlement flows in Agile teams.
Redefine delivery in loss adjusting platforms by using AI as the default way of working across analysis, design, and implementation.
Focus: speed, technical depth, and hands-on execution across claims, billing, and payment flows.
Hands-on role combining:
• AI-driven analysis & specification
• Deep technical system analysis (incl. legacy VB6/VB98)
AI-First Analysis & Build
- Use AI (e.g. Claude Sonnet) to generate:
- User stories
- Acceptance criteria
- Functional specs
- UI mockups
- Most work is executed through AI (manual approaches are exception)
- Accelerate analysis, specification generation, and delivery workflows using AI-assisted processes
Technical System Analysis
- Analyse complex claims & loss adjusting systems
- Backend analysis including SQL, stored procedures, data mapping and impact assessments
- Support production issue analysis, operational stability, and root cause investigations
- Produce implementation-ready technical documentation for both technical and non-technical stakeholders
Loss Adjusting Flows
- Work across:
- FNOL
- Triage & assignment
- Field adjusting
- Billing & invoicing
- Trust & payment handling
- Settlement
AI-Generated UI + Code
- Generate UI mockups using AI
- Translate mockups into working Angular code using AI
- Independently validate and refine production-ready Angular output
- Support scalable reusable component-based front-end architecture
Delivery Execution
- Work directly with engineers
- Ensure outputs are immediately buildable
- Work closely with Product Owners, business stakeholders, and developers across the delivery lifecycle
Support sprint planning, backlog refinement, and Agile delivery workflows
QualificationsTechnical Skills
- AI-assisted analysis & specification (Claude Sonnet / similar)
- Loss adjusting & claims platforms
- Legacy VB6/VB98 systems
- SQL & backend analysis
- Angular (AI-generated reusable component architecture)
- UI/UX (AI-generated workflows & mockups)
- Azure DevOps
- SQL Server Management Studio
- SQL Profiler
- Visual Studio Code
- Git & Git Actions
- Data mapping & impact assessment
- Stored procedure analysis
Must-Haves
- Experience in loss adjusting / complex claims environments (real process exposure)
- Proven hands-on use of AI to generate:
- Requirements
- Specifications
- UI mockups
- Proven ability to generate and refine Angular code using AI
- Strong technical analysis capability (backend + database level)
- Experience with legacy systems (VB6/VB96)
Key Strengths
- AI is used as a primary working method
- Strong technical + domain depth (not a traditional BA)
- Moves from problem → AI-generated output → implementation
- Focus on speed, clarity, and execution
- Experience collaborating with globally distributed teams across UK, Canada, Australia, and Europe
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