Senior Specialist - Scrum Master

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Scrum Master

Are you ready to shine?

At Sun Life, we empower you to be your most brilliant self.

Who we are?

Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives.

We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike.

To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including:

• Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance.
• Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products
• Advice. Financial planning and retirement planning services
• Asset management. Pooled funds, institutional portfolios, and pension funds

With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally.

Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe.

Sun Life Global Solutions (SLGS)

Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centers), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission.

We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy.

Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience.

We strive to Shine Together, Make Life Brighter & Shape the Future!

What will you do?

Help build high-performing teams by providing support with product delivery utilizing a deep understanding of Agile principles and team dynamics. Also teaches the team Agile practices, facilitates Scrum ceremonies, and shields the team from external distractions.

Brings the Product Owner (Corporate IT) and the team together and helps them understand each other’s roles and key objectives. Take scrum ownership, facilitate scrum ceremonies, manage delivery and report/manage stakeholders are the key responsibilities.

Your scope of work / key responsibilities:

• Builds high performing teams who produce successful deliverables and work effectively via individual and team coaching.
• Coordinate sprints, retrospective meetings, and daily stand-ups.
• Facilitate internal communication and effective collaboration.
• Resolve conflicts and remove obstacles that occur.
• Help teams implement changes/deliveries effectively.
• Ensure deliverables are up to quality standards at the end of each sprint.
• Guide development teams to higher scrum maturity.
• Strengthens the team’s understanding of Agile / Scrum principles and ensure application of these practices.
• Ensures the team’s actions are aligned with the goals and vision.
• Brings transparency to Business, IT, and Operations organizations about the team’s progress and Agile processes.
• Identifies trade-offs between short and long-term benefits to drive shared vision between the team and Product Owner
• Monitors Scrum processes and supports Product Owner on release planning and backlog management.
• Fosters a continuous learning environment, helping teams adapt to changing circumstances.
• Create and report success stories/Newsletters with the leadership and team.
• Analyze the current work in Jira project by using various charts i.e. Burndown, Burnup, Sprint Velocity, Defects trend Chart.

Key Qualifications and experience:

• Total IT experience of 8-11 Years including 5+ years Scrum Master experience.
• Certified Scrum Master and/or Safe Scrum Master certifications Mandatory.
• Delivery or software development background.
• Experience in Agile principles and managing teams/dynamics.
• Experience with successful Agile techniques.
• Knowledgeable in techniques to fill in gaps in the scrum.
• Experience using JIRA. Knows how to manage Jira Boards/Projects.
• Exemplifies and promotes Agile values and principles.
• Outstanding communication, facilitation, negotiation, and coaching skills
• Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.
• Planning and problem solving with product management and delivery teams.
• Know how to analyze the current work in Jira project by using various charts i.e. Burndown, Burnup, Sprint Velocity, Defects trend Chart.

Primary Location: Gurugram, India

Schedule: Primary: 01:30-10:00 PM IST, secondary: 12:00-08:30 PM IST

Job Category:

IT - Application Development

Posting End Date:

29/09/2024