Senior Software Engineer

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Job Description
Our team is dedicated to empowering organisations through innovative data visualisation and analytics. As the custodians of dashboards and the visualisation designers within a comprehensive Platform Analytics product, we strive to deliver intuitive and insightful tools that enable users to make informed decisions quickly and confidently. Our mission is to transform complex data into clear, impactful visuals that facilitate understanding and drive strategic action. Through collaboration, creativity, and a relentless focus on user needs, we aim to enhance the overall data experience and support our stakeholders in unlocking the full potential of their data.
What You'll Do in This Role:

• Lead the development of high-quality, scalable, and reusable backend and frontend code, ensuring best practices in architecture, performance, and accessibility.
• Collaborate closely with designers, product managers, and other engineers to deliver intuitive products and enhance the overall product experience.
• Contribute to the backend architecture and design systems, championing modern web technologies and best practices.
• Be a go-to expert for backend development, working with Java to build scalable APIs and services, mentoring colleagues and advocating for high standard code.
• Support frontend development within the team, contributing in UI/UX development.
• Take ownership of features from ideation through implementation, testing, and delivery.

Qualifications
To be successful in this role you have:

• 6+ years of professional experience in software development with a good focus in backend engineering and experience in frontend development.
• Expertise of backend technologies, Java, algorithms, data structures, object-oriented design, design patterns, and performance/scale considerations.
• Experience with any of the modern UI frameworks like Angular, React or Vue.
• Passion for JavaScript and the Web as a platform, reusability, and componentization
• Solid understanding of RESTful APIs, microservices, and basic database concepts (SQL/NoSQL).
• Strong problem-solving skills with a keen eye for design and user experience.

Nice-to-Have:

• Practical experience in designing and building AI-powered solutions, such as implementing machine learning models, integrating AI APIs (e.g., OpenAI, Google AI, or AWS AI services), or creating intelligent features for web applications.
• Hands-on experience with containerization and deployment using Docker and Kubernetes.

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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