Senior Relationship Manager - Travel Payments

Posted 9 Days Ago
Be an Early Applicant
United Kingdom
Senior level
Information Technology • Software • Travel
The Role
As a Senior Relationship Manager at Sabre, you will manage relationships with major travel agencies, driving customer growth and overseeing business development activities. You will collaborate with various teams to achieve revenue targets and provide insights into the competitive landscape of travel payments.
Summary Generated by Built In

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

In addition, Sabre Corporation launched an innovative payments hub designed to maximize the value of every transaction. Sabre Virtual Payments allows our clients to pay anyone, anywhere, and integrates seamlessly into their current workflows with the goal of changing how travel payments are today to benefit more our customers.

Role and Responsibilities:

As a Senior Relationship Manager, you will have the opportunity to work with the biggest and most important travel agencies around the world offering them one of the best payment solutions in the travel industry and making them feel that travel payments are easy, seamless, efficient, and beneficial.

What will you achieve?

  • Establish and maintain mutually beneficial and profitable relationships with existing customers, partners, and key industry stockholders, resulting in strong customer growth rates and negligible customer attrition.

  • Partnering with the Sabre Virtual Payments team including working with Commercial, Implementations, Partnerships, business finance, Product, the wider Sabre Global Distribution System sales teams, and account managers.

  • Deliver strong performance results in line with agreed revenue and spend targets, and overall SVP strategy. This includes being able to provide management with clarity as to the performance and results arising from your activities. Ensure all activity is captured in the chosen SVP CRM tool.

  • Ensure quality and timeliness of business development activities including internal activity reporting, external presentation, contractual commitments, and key client success criteria. 

  • Provide feedback and insight into Sabre Virtual Payments; Identify existing competitors and provide insight into their competitive position within the marketplaces we operate.

What's in it for you?

  • Opportunity to do something that has a high impact and game game-changing in our industry
    Be part of one of the world’s largest Travel and Hospitality technology companies.

  • Opportunity to Partner, Interact, and network with many important players in the payment ecosystem in both finance and technology, which includes Banks, Fintech, card networks (Mastercard & Visa), C-Level Travel agencies, including OTAs (Online Travel Agencies), Leisure and Business agencies and Senior executives within Sabre.

Qualifications and Education Requirements:

Must-Have Skills:

  • You must be dynamic, friendly, not afraid to challenge the status quo, cooperative, energetic, and, above all, you must possess a great sense of humor.

  • Proven Relationship Management experience with a demonstrable record of achievement

  • Deep knowledge of the travel payments industry

  • Good understanding of the Travel Industry and the GDSs dynamics.

  • Working experience with Online, Leisure, and Business travel agencies.

  • Strategic and Analytical thinking with Strong qualitative and quantitative skills

  • Consulting, Project, and program management skills and experience

  • Strong interpersonal skills, comfortable engaging with senior team members and customers – including at C Level.

  • Polished sales, contractual, negotiation skills, and closing ability.

  • Exceptional communication & presentation ability

  • Must be willing to travel at short notice globally, to attend amongst others, client visits and represent Sabre Virtual Payments at industry trade events.

  • Advanced PowerPoint and Excel knowledge.

Nice to Have Skills:

  • Bachelor's Degree in Sales, Marketing, and Engineering.

  • Multilingual: Main Language: English. Spanish, French, Italian, and Portuguese are a plus.

Benefits (UK):

  • Highly competitive compensation package

  • We offer a comprehensive wellness program (fitness, mental wellbeing, meditation app)

  • 25 vacation days annually plus an extra week of vacation from December 26 to 31 every year as year end break globally

  • Flexible working arrangements, ability to work from anywhere

  • Formal and informal reward, recognition and acknowledgement programs

  • Lots of fun in a globally set team with a global onboarding program

  • Local events and celebrations

  • 4 volunteering days annually, to use with your charity of choice

  • High-end IT equipment to support you from day one

  • Ample employee development events, incl. learning platforms / tools

  • Diversity and Inclusion programs worldwide


We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

The Company
HQ: Southlake, TX
8,150 Employees
On-site Workplace

What We Do

We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.

Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.

Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.

Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.

We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.

Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.

We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”

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