JOB DESCRIPTION
- Independently determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
- Projects may include frequent travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
- Follows up on contacts from clients.
- Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
- Acts to address client concerns and to resolve complex client issues.
- Provides technical assistance to clients in reference to product inspection and follow-up services.
- Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
- Determines areas in which the product is not in compliance with UL requirements or of any changes in project scope or specifications and notifies client.
- Coordinates complex laboratory activities by preparing data sheets and instructions to technicians and by establishing completion dates.
- Coordinates administrative aspects of project management.
- Serves as Project Handler of record and signs as Reviewer of record as assigned.
- Communicates project status and results to clients through frequent contact and by preparing reports.
- Prepares Follow-Up Service Procedures and information pages.
- Integrates continuous improvement concepts and techniques into all aspects of the job.
- Resolves complex engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
- Develops UL requirements for testing products beyond the scope of existing standards, or those involving unique features requiring frequent use of independent judgment.
- Develops special test methods and test equipment.
- Coordinates and/or performs File Reviews.
- May represent UL on technical committees and/or industry-related functions such as seminars and trade shows.
- May provide direction as a Primary Designated Engineer or Designated Engineer for specific product categories.
- Directs and reviews work of assigned staff.
- Trains office, field, and/or laboratory staff and entry level engineers.
- Provides technical assistance in several product categories, operations or systems to laboratory and/or field staff.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
RESPONSIBILITIES
- Account & Project Managment
- Willing to study new things and join Technical or Commercial group to create a service program.
- Project handling and Review.
- x-COUs or x-Region coordinating.
QUALIFICATIONS
- University Degree in Engineering, Engineering Technology, Industrial Technology, Manufacturing Technology, or Physics from an accredited program plus eight years directly related work experience.
- Detailed knowledge of the technical vocabulary common to the appropriate discipline.
- Working knowledge of conformity standards in use in areas of expertise.
- Demonstrated ability to apply project-handling concepts in use in areas of expertise,
- including application to complex, new, or unusual products.
- Working knowledge of industry issues, needs, and problems.
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Our CTECH business contributes to society's progress by enabling the adoption of new technologies. We want to be the best service provider for services that enable customers to successfully launch electronic and wireless products that are safe, compliant and delight their end users. Being the best means being able to serve the most demanding customers, the latest technologies and product innovations while consistently providing outstanding quality, service and value, so that we make every customer an advocate of UL Solutions and sustain market leadership in the areas we compete in.
