Senior Product Manager

• Senior Product Manager

• Perm, full time

• Auckland based

Mō te tūranga | About the Role

We’re looking for a Senior Product Manager to take ownership of our everyday banking experience, leading the strategy and performance of our Transaction Accounts and Debit Card products.

This is a great opportunity to shape how New Zealanders interact with their money every day whether that’s how they spend, save, or manage their finances in real time. You’ll work closely across Product, Sustainability and Marketing (PSM) and the relevant value chain, helping to define and deliver a balanced roadmap that drives meaningful improvements in customer experience, engagement, and growth, while navigating regulatory requirements with confidence.

In this role, you’ll combine strategic thinking with a strong bias for action, cutting through complexity, influencing at all levels, and translating vision into tangible outcomes that make a real difference for customers and the business. You’ll also play a key leadership role, building capability through effective leadership, coaching, and guidance of direct reports, and acting as a role model for high performance and strong customer‑led decision making.

Nā tāu rourou | What will you bring?

• Strong product management fundamentals including risk management, leveraging data, and reporting to leverage portfolio results.

• Significant experience within the finance or banking industry.

• Demonstrated experience in improving NPS on a product set.

• Proven examples of implementing changes, driven observable metrics.

• High levels of commercial acumen and delivery focus demonstrated through results.

• Proven leadership capability and culture building.

Westpac Hei Wāhi Mahi | Working at Westpac

Immersing yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best

• Additional purchased leave options up to 4 weeks per year

• Banking benefits, insurance discounts and superannuation scheme

• Career growth – we promote internal capability; we have programmes that recognise star performers

• Generous parental leave – and top up government paid parental leave

• School holiday subsidy - help you balance work and family during school holiday

• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

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