Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
Mission
Smartcat develops a collaboration platform that brings together buyers of localization services (end customers) and suppliers (localization agencies and freelance linguists). You will play a critical role in the most exciting part of our journey from a post-Series B startup to a company exceeding $1b in GMV. We're results-oriented, and we don't take this lightly: you must be a person who has a strong appetite for success, wants to grow fast, and motivates others to grow with you.
You will work with several dedicated engineers, designers, BI analysts, QA engineers, marketing and sales specialists to ensure product adoption and growth. You will own the process of tracking usage data, defining product improvement hypotheses, planning the long-term roadmap and the day-to-day work, tracking the execution, and delivering results on time. You will have a unique opportunity to work on the verge of modern linguistic technologies and drive the whole language industry forward.
Your outcomes will be
- You will have a product roadmap defined for the next quarter for the technical areas of the product you're responsible for, and own this roadmap and delivery schedule further
- For each feature we ship and for each larger improvement track that spans multiple product areas, you will have a definition of key performance indicators and be accountable for their growth
- Together with the BI analyst, you will own dashboards to track your KPIs, as well as monitor other data sources and feedback channels, to inform your next steps and rapidly iterate to improve product performance
- Together with the designer, you will own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams
Requirements
- Outstanding achievement as a product manager for fintech, b2b SaaS, or marketplace platforms with a focus on product-led growth
- At least five years of experience working as a product manager or a product owner
- Ability to deeply understand the Smartcat product strategy and the platform’s functionality. We are building a market network for the global language industry while engaging several sides of the marketplace and running several products combined in the all-in-one platform offering
- Fluent in English, written and spoken
- Exceptional communication skills in interacting with colleagues, customers, and partners
- Growth-oriented mindset
- Aggressive drive for growth and a high tolerance for uncertainty and risk
- Exceptional commitment to evidence- and data-informed decision-making
- Integrity, full commitment, and a strong sense of ownership
- Readiness to work in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through
- Openness to feedback and alternative opinions and ideas
- Comfortable working with remote teams across time zones
- Easy-going personality, high tolerance to cultural differences
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon. - Innovating a $100 Billion industry
Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost. - High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
