Senior Manager - Strategy & Solutions

Description and Requirements
Hyderabad Site S&S Role:

• Ensure processes (involving operations) at Hyderabad are institutionalized in a manner consistent with processes @ MGCC Corporate Functions
  • Perform value added analyses to generate management information, and help improve processes
  • Review/generate reports to monitor performance
  • Develop efficient and effective reporting processes
  • Ensure compliance with internal policies and procedures, external regulations and information security standards
  • Manage partner/stakeholder visits
  • Manage budgets/invoicing/actuals along with other partners/points of contacts
  • Manage site budgets - team budget, governance team budget, conferences, and another events budget
  • Lead and drive communications through Yammer & other available channels
• Responsible for planning, tracking, enabling execution & communicating progress against key focus areas of Hyd - Talent acquisition, onboarding, training, finance, facilities, IT, senior management reporting; follow-ups/alignment with partners across various functions at MGCC
• Run Hyd Site MBR (Quarterly) chaired by MGCC CF leader

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(In Years)
8-12 years of experience in operations and project management in large enterprises with operations across countries/different time zones/matrix structures; PMO Support, Consulting, Business Process/Techology Off-shoring, Financial Institutions, Insurance industry Experience on PMO Support & Project Management will be mandatory • Should have 5-8 years of customer management experience (Pref US)
Technical Skills

Strong Program & Project Management skills

Self-starter who is innovative with solutions

Ability to work in a cross-cultural environment

Proficient in Microsoft PowerPoint, Excel including pivot tables, lookups, data validation etc.

Proven ability to collaborate with other areas, including IT, Finance, Governance, Training, etc.

Ability to interpret data and generate business insights to provide support or develop recommendations.

Ability to exercise judgment, to make decisions for less defined issues and selects methods and techniques for obtaining solutions

Understanding of strategy and business transformation frameworks and methods bility to continuously learn new methods and best practices

Understand best in class operations models that benchmark superior delivery levels on global assignments

Written and verbal communication skills are a pre-requisite for this role • Must be a team player and good people person

Education
Bachelor's/ master's degree in any Finance or relevant domain. MBA or financial services industry experience preferred
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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