About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.
We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.
Visit www.perk.com to learn more.
As a Senior Implementation Specialist – Travel & Spend, you will lead end-to-end onboarding and implementation projects for SMB and mid-market customers across our Travel and Spend product suite. You will act as a trusted partner to customers, guiding them from project kickoff through go-live and early adoption, ensuring fast activation, seamless integrations, and a world-class onboarding experience.
You will combine strong project management skills, financial and change-management expertise, and technical acumen to configure solutions that meet customer needs and drive long-term success. Working closely with stakeholders across finance, travel, HR, IT, and external partners, you will ensure customers are set up to book travel and manage expenses efficiently from day one.
What You’ll DoLead end-to-end implementation and onboarding projects, from initiation through go-live and handover, ensuring alignment with customer requirements, timelines, and success criteria.
Act as the primary point of contact for customers during implementation, maintaining clear, proactive communication and managing expectations throughout the project lifecycle.
Gather, analyze, and translate customer business requirements into actionable configurations and implementation plans, advising on best practices.
Configure the Travel & Spend solution, including policies, workflows, standard per diems, and other core settings.
Drive rapid activation and adoption, enabling early travel bookings and expense activity.
Coordinate and align stakeholders across finance, travel, HR, IT, and external project managers or partners.
Set up, test, and troubleshoot plug-and-play ERP integrations (e.g. Spend export files, DATEV, Xero).
Configure and support SSO, HRIS, and SCIM integrations.
Identify and mitigate risks, proactively addressing potential challenges to minimize impact on timelines and deliverables.
Develop and deliver training sessions for end users and customer administrators to ensure a smooth transition and long-term success.
Ensure rigorous testing and quality assurance to validate functionality, performance, and reliability.
Deliver a consistently exceptional customer experience throughout the onboarding journey.
Proven experience leading software implementation or onboarding projects, ideally in a SaaS environment.
Strong project management skills, with an organized, structured, and analytical approach to work.
Solid financial and process understanding, particularly related to expense management, travel, or adjacent finance workflows.
Technical acumen and hands-on experience supporting integrations (ERP, SSO, HRIS, SCIM or similar).
Excellent communication, stakeholder management, and problem-solving skills, with the ability to adapt your style to different audiences.
A solution-oriented, customer-first mindset and a passion for overcoming challenges.
Ability to work effectively in a fast-paced, dynamic environment and manage multiple implementations in parallel.
Fluency in German and English (written and spoken); additional languages are a plus.
Experience with Financial or Travel SaaS products is a strong advantage.
Formal project management training or certification (e.g. PMP) is a plus.
Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks’ paid parental leave during your child’s first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year
Nurture your language skills with in real-life English, Spanish and Catalan lessons
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support
How We Work
At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.
Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.
Protect Yourself from Recruitment Scams
All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk [dot] com, and we will confirm whether it is legitimate.
